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Assisted Living

The Carlisle-Ivy Signature Living

Families consistently rate this highly — reviewers highlight exceptional dining and culinary variety. Schedule a visit to confirm the fit.

1450 Post St, Cathedral Hill · San Francisco, CA 94109130 bedsLicensed & Active
Source: CA CCLD — view official record
Google rating
4.7/5

based on 20 Google reviews

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The Carlisle-Ivy Signature Living Assisted Living in San Francisco, CA — Street View
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What this means for your family

The Carlisle is an excellent choice for families prioritizing high-quality dining and a warm, community-oriented care staff. While the physical amenities and apartments are spacious and bright, you may want to inquire about the timeline for any bathroom renovations and verify management's communication style to ensure it meets your family's needs for transparency.

Google Reviews

Google Reviews

20 reviews on Google
The Carlisle is highly regarded for its exceptional dining experience and a warm, professional staff that treats residents like family. Families can expect spacious, well-maintained apartments and a vibrant social atmosphere, though one reviewer noted that bathrooms may need updating.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean9.0Activities9.0MedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Exceptional dining and culinary variety
  • Kind and professional nursing and care staff
  • Spacious, bright, and well-appointed apartments
  • Engaging social activities and community atmosphere
  • Clean and well-maintained facilities

Concerns

  • Management trustworthiness and transparency

Rating Trends

Tap a year to see what changed

2345.02018(1)4.02019(1)3.02020(2)5.02021(2)5.02022(2)4.92023(12)4.02025(1)

Distribution · 21 analyzed

5
17
4
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How They Respond to Reviews

35%response rate
Generic

The owner relies heavily on repetitive, templated responses that often use identical phrasing for different reviewers. While they attempt to acknowledge specific details in some cases, the core of the messaging is highly standardized.

Questions for Your Tour

  • 1We've heard wonderful things about the culinary variety here; could you tell us more about how the dining menu is planned and if there are options for specific dietary needs?
  • 2The apartments look so bright and spacious; how much freedom do residents have to personalize their living spaces to make them feel like home?
  • 3We are looking for a place with a vibrant community; what are some of the most popular social activities or group outings that residents participate in?
  • 4The nursing staff has such a great reputation for kindness; how do you ensure that the level of professional care remains consistent across all shifts?
  • 5In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate care and communication with our family?
  • 6How does the management team handle communication with families regarding any changes in care plans or facility updates to ensure we are always kept in the loop?

Personalized based on this facility's data


Key Review Excerpts

As a new resident of The Carlisle, I was so impressed by the wonderful meals provided, I was inspired to write the Executive Chef, Chris Sheldon to tell him so.

New resident · 2023★★★★★

From the services provided, the activities, to the food-- everything is top notch. What truly makes this place stand out are the people.

Family of resident · 2023★★★★★

Nursing staff excellent. It feels like a small family. When my father passed away, the staff were profoundly helpful and on top of the situation.

Family of resident · 2023★★★★★
Source: 20 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

10total
1deficiencies
1 Type B— non-compliance
Nov 19, 2025Other
CleanReport

The facility underwent a Case Management visit concerning a reported medication error involving a resident (R1). The investigator reviewed documentation, including pharmacy orders and hospital discharge paperwork. No deficiencies were cited during this visit, and the report confirms the facility was compliant at the time of inspection.

Oct 9, 2025Follow-up
CleanReport

The report details an unannounced Case Management visit conducted on October 9, 2025, to follow up on an exception request regarding MRSA for Resident R1. The visit involved interviewing staff and collecting documentation, and the LPA requested several specific documents from the facility.

Oct 3, 2025Follow-up
CleanReport

The facility underwent a Case Management visit on October 3, 2025, regarding a Change in Management request. The Licensing Program Analyst requested several updated documents, including personnel reports, health screenings, and updated plans. No deficiencies were cited during this visit.

Aug 21, 2025Routine
CleanReport

The facility underwent an unannounced annual visit on August 21, 2025. The inspector noted that the facility appeared well-maintained, with adequate supplies, proper safety equipment, and updated resident and staff records. No deficiencies were cited during this inspection.

Aug 29, 2024Routine

The facility underwent an unannounced Annual Required inspection and was generally found to be clean with appropriate safety measures in place, including fire safety systems and food storage. However, a deficiency was noted regarding the incomplete updating of resident Needs & Service Plans due to missing signatures from residents and family.

Type BN/A

Needs & Service Plans are not fully updated as the Executive Director is in the process of acquiring updated signatures from residents and family.

May 31, 2024Follow-up
CleanReport

The facility underwent a Case Management visit on May 31, 2024, to follow up on a previously reported missing item. The Licensing Program Analyst reviewed one resident record and obtained a statement of property and valuables for R1. No deficiencies were cited during this visit.

Aug 17, 2022Routine
CleanReport

The unannounced annual inspection conducted on 8/17/2022 found no deficiencies. The LPA observed proper infection control practices, adequate supplies, and appropriate storage of medications and sharps.

Sep 22, 2021Follow-up
CleanReport

The facility underwent an unannounced Case Management visit on September 22, 2021, to amend a report related to a previous complaint. The visit was conducted by LPA Murial Han and involved meeting with the Administrator, Stephanie Schmautz. No specific deficiencies were cited in the provided report content.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sunrise Carlisle Gp LLC; Oakmont Mgmt. Group LLC

Administrator

STEPHANIE SCHMAUTZ

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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