Nursing HomeMedicaid Investigative

Woods Edge Rehab and Nursing

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1171 Towne Street, Bond Hill · Cincinnati, OH 45216|93 beds|Licensed & Active

2/5

Medicare

Inspection

Quality

Staffing

Google rating

4.1/5

based on 44 Google reviews

(513) 242-1360 Directions Website

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6/ 10

high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (2/5 stars)
Low staffing rating (2/5 stars)
Above-median deficiencies (13 vs median 8.0)
High staff turnover (58%)
High RN turnover (57%)

Bottom 25% in OH · Critically understaffed (RN) · No penalties on record

Source: Medicare data

What this means for your family

Woods Edge offers strong rehabilitation services and a dedicated nursing team that many families appreciate. However, because there are conflicting reports regarding cleanliness and administrative responsiveness, we strongly recommend visiting in person during a weekend or evening to observe staffing levels and facility maintenance for yourself.

Google Reviews

44 reviews on Google

“Woods Edge Rehab and Nursing receives polarized feedback, with many families praising the compassionate nursing staff and effective rehabilitation services. However, some visitors report significant concerns regarding facility cleanliness, understaffing, and poor communication during administrative transitions. Prospective families should weigh the positive reports of dedicated care against the recurring complaints about building maintenance and responsiveness.”

Quality Themes

Tap a score for details

Strengths

Compassionate and attentive nursing staff
Effective short-term rehabilitation therapy
Helpful admissions and administrative support
Engaging activities and holiday events

Concerns

Facility cleanliness and odors (mentioned by 2 reviewers)
Understaffing and slow response times (mentioned by 2 reviewers)
Poor communication and administrative turnover (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 47 analyzed

How They Respond to Reviews

55%response rate

This facility responds to some reviews.

Questions for Your Tour

1I noticed that administrative communication is a key focus for your team; what specific steps are you taking to ensure families stay well-informed about their loved one's care?
2With the facility having 93 residents, how do you manage staffing levels to ensure that call lights are answered promptly and residents receive timely assistance?
3I appreciate that you actively engage with online feedback; how does that resident and family input directly influence the improvements you make to facility operations?
4Some families have mentioned concerns regarding facility cleanliness; could you walk me through your current housekeeping schedule and how you maintain a fresh environment throughout the building?
5Given the focus on short-term rehabilitation here, what does the transition process look like for a resident moving from intensive therapy to long-term care?
6I see that holiday events are a highlight here; could you share a bit more about the daily activity calendar and how you encourage residents to participate in social life?

Personalized based on this facility's data

Key Review Excerpts

“My friend who passed away at Woods Edge yesterday had many needs both physical and mental. I found the staff to be very patient through the 4yrs he was with them. As a medicaid funded patient he was treated wonderful vs a couple of previous places he had been.”

Friend of long-term resident · 2019★★★★★

“The therapy staff had her up on her feet as soon as the doctor ok’d it. She learned how to use a walking device and was able to discharge after a short stay.”

Short-term rehab family member · 2020★★★★★

“This place is horrible, I wouldn’t want my worst enemy to stay here. I have a family member staying here; the facility is dirty, and falling apart. They are under staff, the facilities never clean, and smells unlike anything I’ve ever smelt.”

Family member of resident · 2022★☆☆☆☆

Source: 44 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.32hrs

42%

Registered nurses for medical care

Total Nursing

3.50hrs

85%

All nurses + aides combined

Staff Turnover

63%

Lower is better (< 30% = good)

RN Turnover

67%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility44.3%

Worse than Avg

Here

44.3%

12.1%

28.2%

Hamilton

29.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

15.3%

6.9%

Hamilton

8.6%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility2.1%

Better than Avg

Here

2.1%

14.4%

5.8%

Hamilton

6.5%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility82.2%

Worse than Avg

Here

82.2%

93.4%

92.6%

Hamilton

87.1%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility18.4%

Worse than Avg

Here

18.4%

15.4%

9.4%

Hamilton

12.4%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility19.8%

Mixed vs Avgs

Here

19.8%

19.5%

25.4%

Hamilton

22.8%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility39.3%

Worse than Avg

Here

39.3%

81.8%

78.4%

Hamilton

66.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.2%

Hamilton

2.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies

Above state avg (10.1)

33 complaint-triggered

With 94 deficiencies across 14 surveys and 32 complaint-triggered issues, Woods Edge shows concerning patterns where families have repeatedly filed reports about safety hazards, food safety, and infection control problems. Recurring issues include unsafe facility conditions, inadequate nursing supervision, and food service violations that persist across multiple years. While the facility has provided correction dates for all violations, the high volume of complaints and repeat deficiencies in critical care areas suggest ongoing operational challenges that families should carefully investigate before placement.

Dec 1, 2025Complaint2 findings

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 30, 2025Complaint2 findings

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 10, 2025Complaint2 findings

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Mar 20, 2025Complaint1 finding

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nov 5, 2024Complaint2 findings

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 11, 2024Complaint12 findings

0004Potential for harm · WidespreadCorrected