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Nursing HomeMedicaid Investigative

Astoria Place of Cincinnati

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

3627 Harvey Avenue, North Avondale · Cincinnati, OH 4522997 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 60 Google reviews

5
4
3
2
1
Astoria Place of Cincinnati Nursing Home in Cincinnati, OH — Street View
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9/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (31 vs median 8.0)
  • High staff turnover (61%)

Bottom 25% in OH · Below recommended RN staffing · $189,491 in fines · Special Focus Facility (CMS) · Abuse citation

Source: Medicare data

What this means for your family

The facility appears to be in a period of transition under new management, with visible efforts toward renovations and improved staff warmth. However, families must remain vigilant regarding dietary compliance and staff supervision, as recent critical reports highlight serious lapses in safety and communication.

Google Reviews

Google Reviews

60 reviews on Google
Families should exercise extreme caution due to serious reports of safety lapses, including unmonitored resident movement and failure to follow dietary care plans. While recent reviews under new management suggest improvements in renovations and staff warmth, significant concerns regarding communication, facility maintenance, and staffing levels persist.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean4.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Warm and welcoming staff members
  • Ongoing facility renovations and remodeling
  • Cleanliness of individual resident rooms
  • Friendly reception and customer service

Concerns

  • Failure to follow dietary/care plans
  • Safety and supervision issues
  • Poor facility maintenance and disrepair (mentioned by 2 reviewers)
  • Difficulty contacting staff or facility

Rating Trends

Tap a year to see what changed

2343.72022(3)4.02023(5)2.42024(5)3.42025(9)3.92026(8)

Distribution · 30 analyzed

5
16
4
2
3
2
2
1
1
9

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed the facility has been undergoing some recent renovations; could you tell me more about the updates being made to the common areas?
  • 2How do you ensure that specific dietary needs and personalized care plans are strictly followed for every resident?
  • 3What is the best way for family members to stay in regular contact with the nursing staff regarding updates on our loved one?
  • 4Could you describe the process for managing medical emergencies or sudden changes in health during the overnight hours?
  • 5What kind of daily activities or social outings are available to keep residents engaged and active within the community?
  • 6How does the team approach maintaining the facility to ensure all resident areas remain in top condition?

Personalized based on this facility's data


Key Review Excerpts

His nurse today was a delight. His room was completely clean. He was clean, clean clothes and a very nice shave. Georgie is so kind. He goes above and beyond.

Family of resident · 2022★★★★★

The nursing home tells me one thing but does another. They are in control of her finances. We just had an incident with her choking and she had to be resuscitated and hospitalized.

Long-term resident's family · 2026★★☆☆☆

Under new management! CCH is a great company and is well known in Cincinnati! They are starting renovations and revamping the building. The staff are warm and welcoming.

Visitor · 2026★★★★★
Source: 60 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
70%
Registered nurses for medical care
Total Nursing
3.27hrs
80%
All nurses + aides combined
Staff Turnover
59%
Lower is better (< 30% = good)
RN Turnover
56%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility16.0%
Mixed vs Avgs
Here
16.0%
US
12.1%
OH
28.2%
Hamilton
38.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility34.7%
Worse than Avg
Here
34.7%
US
19.5%
OH
25.4%
Hamilton
22.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.8%
Better than Avg
Here
4.8%
US
15.3%
OH
6.9%
Hamilton
6.7%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility12.9%
Worse than Avg
Here
12.9%
US
5.3%
OH
6.3%
Hamilton
6.4%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility10.1%
Worse than Avg
Here
10.1%
US
4.9%
OH
3.6%
Hamilton
3.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.0%
Mixed vs Avgs
Here
8.0%
US
14.4%
OH
5.8%
Hamilton
4.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility38.1%
Worse than Avg
Here
38.1%
US
79.7%
OH
75.6%
Hamilton
61.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility71.2%
Mixed vs Avgs
Here
71.2%
US
81.8%
OH
78.4%
Hamilton
67.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.5%
Worse than Avg
Here
4.5%
US
1.6%
OH
1.2%
Hamilton
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

35deficiencies
6penalties
Well above state avg (10.1)
68 complaint-triggered
$189,491 in fines

This facility shows a concerning pattern of frequent family complaints and recurring safety issues across three years, with families filing reports that triggered 65 of 115 total deficiencies. The most persistent problems involve resident safety and accident prevention, medication management, and protection from abuse and neglect, with these same issues appearing repeatedly from 2023 through 2025 despite corrections. While all violations have correction dates, the pattern of recurring deficiencies in critical care areas suggests ongoing systemic challenges that families should carefully consider.

Feb 19, 2026Complaint
4
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Dec 9, 2025Complaint
4
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 22, 2025Complaint
2
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Aug 12, 2025Complaint
3
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jul 18, 2025Complaint
3
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 19, 2025Complaint
13
0624Immediate jeopardy · IsolatedCorrected

Resident Rights Deficiencies

Prepare residents for a safe transfer or discharge from the nursing home.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0646Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

May 19, 2025

$121,937

Payment Denial

May 19, 2025

78-day denial

Fine

Sep 21, 2023

$25,357

Payment Denial

Sep 21, 2023

76-day denial

Fine

Jun 22, 2023

$42,197

Payment Denial

Jun 22, 2023

26-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Astoria Place of Cincinnati

Organization Type

for profit

Ownership & Management

Owners

Fdz Consulting LLC

Owner · Organization

76%

Montgomery Healthcare Consulting LLC

Owner · Organization

24%

Feldman, Zacharia

Owner (parent company)

24%

Key personnel

Zahler, JacobW-2 Managing EmployeeFeldman, ZachariaOfficer / DirectorZahler, JacobOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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