Woodhaven Retirement Community
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive nursing staff. Schedule a visit to confirm the fit.
based on 48 Google reviews
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What this means for your family
Woodhaven is highly regarded for its warm, community-focused environment and excellent activity programs, making it a strong choice for independent or assisted living. However, families should be aware of reports regarding inconsistent end-of-life care and responsiveness; we recommend asking specific questions about their hospice protocols and how they manage call-light response times during off-hours.
Google Reviews
Google Reviews
48 reviews on Google“Woodhaven Retirement Community is widely praised for its warm, family-like atmosphere and dedicated staff who go above and beyond to make residents feel valued. However, several families have reported significant concerns regarding end-of-life care, inconsistent communication, and occasional lapses in responsiveness from staff during critical moments.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive nursing staff
- Clean and well-maintained facility
- Engaging activities and social programs
- Strong sense of community and family-like environment
Concerns
- Inconsistent or cold care during end-of-life/hospice stages (mentioned by 3 reviewers)
- Slow response times to call lights (mentioned by 2 reviewers)
- Vague or poor communication from management/staff regarding resident status (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; how do you use that family input to improve daily operations and communication?
- 2Since you have such a strong reputation for social programs, what are some of the most popular activities residents are participating in this month?
- 3How does your team ensure that communication remains consistent and proactive when a resident's health status or care needs begin to change?
- 4When a resident needs extra support, what is the standard process for ensuring call lights are answered promptly and effectively?
- 5How do you coordinate with families and external teams to ensure residents receive compassionate, high-touch care during end-of-life or hospice transitions?
- 6With a community of 105 residents, how do you maintain that 'family-like' feel while ensuring every individual gets the personalized attention they need?
Personalized based on this facility's data
Key Review Excerpts
“These folks are not staff, but servants at heart, and friends who are so valued and appreciated. Thank you team for loving on our Mom, Grand-mom, and Great Grand-mom!”
“The staff is always kind friendly to my my mother and never talk at her her, they talk to her. She has serious memory issues and I'm pleased to see her treated as a person.”
“The care greatly went downhill when she was put on hospice. This place is not where you want to be if you’re on hospice, believe me! During her final days, it was very tough to find any employee that knew what they were doing.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection from April 2025 identified several issues, including missed medication documentation, improper trash disposal, and ventilation failures. The facility was also noted to have gnats in a kitchenette and unlabeled food in the refrigerator.
Apr 9, 2025Routine
Several full large bags of garbage were noted on the floor and an overflowing trash can was found in the soiled utility room on the 300 unit.
Gnats were noted in the kitchenette area on the 300 unit.
Two free-standing oxygen tanks were noted in the clean utility room on unit 100.
Resident B, C, E, F, and G had multiple missed medications without documentation in December 2024 and January 2025.
Continuous exhaust was not functioning in the clean utility room on unit 100 and in the dining area of unit 200.
Walk-in refrigerator contained multiple food items without open dates.
Feb 27, 2024RoutineCleanReport
No deficiencies found during this inspection.
Feb 17, 2021OtherCleanReport
No deficiencies found during this inspection.
Apr 28, 2008OtherCleanReport
No deficiencies found during this inspection.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit woodhaven-retirement.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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