Manoogian Manor
Families consistently rate this highly — reviewers highlight clean, well-maintained facility. Schedule a visit to confirm the fit.
based on 20 Google reviews
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What this means for your family
Manoogian Manor is highly regarded for its clean environment and dedicated, compassionate staff, making it a strong candidate for assisted living. However, given the serious allegation of staff mistreatment in a 2022 review, we recommend that families conduct a thorough tour and speak directly with current residents and staff to assess the culture for themselves.
Google Reviews
Google Reviews
20 reviews on Google“Manoogian Manor receives high praise from many families for its clean, well-maintained facility and a staff described as compassionate and professional. While most reviewers report excellent care and a welcoming environment, there is a serious, albeit isolated, allegation regarding staff mistreatment and favoritism that prospective families should investigate further.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Compassionate and attentive staff
- Smooth and supportive admissions process
- Engaging social activities for residents
Concerns
- Allegations of staff mistreatment and favoritism
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to continuously improve the daily experience here?
- 2With your focus on engaging social activities, could you walk us through what a typical afternoon looks like for a resident who enjoys staying active?
- 3We appreciate how clean and well-maintained the manor feels; what steps do you take to ensure that every resident receives consistent, personalized attention throughout the day?
- 4How do you foster a sense of fairness and community among the residents to ensure everyone feels equally supported by the staff?
- 5Given your capacity of 76 residents, what is your protocol for handling medical needs or emergencies during the overnight hours?
- 6Many families mention how smooth the admissions process was; what does the transition period look like once a new resident moves in to help them feel at home?
Personalized based on this facility's data
Key Review Excerpts
“The entire admissions process was smooth and easy because of Robert Harrison and Waseem A. The move in was just as smooth and the entire staff greeting my mom as she was entering the lobby was an awesome surprise.”
“For the past eight years, my mother has been a resident at Manoogian Manor. What a blessing Manoogian Manor has been to our family. Mom received outstanding care from the compassionate and loving staff.”
“My mother just experienced a horrible accident and we needed a place for her to heal and be safe and comfortable. Little did we know that she would actually 'enjoy' her time here.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding staff training documentation, food labeling and storage safety, and improper procedures for resident discharges and capacity changes. The facility has been working through corrective action plans to address these regulatory violations.
Jun 25, 2025Routine
Staff training records for employees 1, 3, 4, and 5 were missing Dementia training; employees 3 and 5 were missing resident rights education.
Food safety issues: Multiple perishable items in the walk-in refrigerator and freezer (including garlic and food prep items) were repackaged and not dated. Rice and lentils in plastic containers lacked labeling for delivery date, opened date, and use-by dates.
Jun 10, 2024RoutineCleanReport
No deficiencies found during this inspection.
Dec 13, 2023Complaint
Improper discharge of Resident A: The discharge notices provided to the resident's relative failed to include the alternatives to discharge that were attempted and did not inform the resident of their right to file a complaint with the department.
May 8, 2023RoutineCleanReport
No deficiencies found during this inspection.
Apr 26, 2023Complaint
The facility did not submit an updated floor plan reflecting the change in licensed beds.
The licensee changed the facility's licensed bed capacity from 76 to 65 without providing written notice to the department within 5 business days.
The facility failed to submit an operational narrative requesting the decrease in capacity.
The department did not approve the facility's occupancy decrease.
Ownership & Operations
Who Operates This Facility
Michigan Home for the Armenian Aged INC.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit manoogianmanor.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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