Public Google reviewers rate this highly and often mention clean, well-maintained facility. Schedule a visit to confirm the fit.
based on 20 Google reviews
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Public Google reviewers rate Manoogian Manor highly. Reviewers highlight: clean, well-maintained facility, compassionate and attentive staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Manoogian Manor receives high praise from many families for its clean, well-maintained facility and a staff described as compassionate and professional. While most reviewers report excellent care and a welcoming environment, there is a serious, albeit isolated, allegation regarding staff mistreatment and favoritism that prospective families should investigate further.
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Key Review Excerpts
“The entire admissions process was smooth and easy because of Robert Harrison and Waseem A. The move in was just as smooth and the entire staff greeting my mom as she was entering the lobby was an awesome surprise.”
“For the past eight years, my mother has been a resident at Manoogian Manor. What a blessing Manoogian Manor has been to our family. Mom received outstanding care from the compassionate and loving staff.”
“My mother just experienced a horrible accident and we needed a place for her to heal and be safe and comfortable. Little did we know that she would actually 'enjoy' her time here.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding staff training documentation, food labeling and storage safety, and improper procedures for resident discharges and capacity changes. The facility has been working through corrective action plans to address these regulatory violations.
Staff training records for employees 1, 3, 4, and 5 were missing Dementia training; employees 3 and 5 were missing resident rights education.
Food safety issues: Multiple perishable items in the walk-in refrigerator and freezer (including garlic and food prep items) were repackaged and not dated. Rice and lentils in plastic containers lacked labeling for delivery date, opened date, and use-by dates.
No deficiencies are reported in this inspection record.
Improper discharge of Resident A: The discharge notices provided to the resident's relative failed to include the alternatives to discharge that were attempted and did not inform the resident of their right to file a complaint with the department.
No deficiencies are reported in this inspection record.
The facility did not submit an updated floor plan reflecting the change in licensed beds.
The department did not approve the facility's occupancy decrease.
The licensee changed the facility's licensed bed capacity from 76 to 65 without providing written notice to the department within 5 business days.
The facility failed to submit an operational narrative requesting the decrease in capacity.
Michigan Home for the Armenian Aged INC.
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MI LARA — View Official Record
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