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Assisted Living · Livonia, MI
15475 Middlebelt, Livonia, MI 48154
Map location from our source data
About this listing
Catalog updated Jul 5, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 126 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviews reflect mixed experiences. Compare recent comments, ask how concerns are addressed, and visit to see whether the care meets your family’s needs. Online feedback is one perspective, not a clinical assessment.
Newburgh Manor (Marycrest) is highly regarded by many families for its compassionate staff and beautiful, modern amenities. While many residents enjoy the active social life and dining, there are significant historical concerns regarding delayed response to call lights and maintenance issues in the older wing of the facility.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as caring, several older reviews mention instances of rudeness or slow response times.
There are documented frustrations regarding difficulty reaching staff by phone and lack of updates from nursing.
Multiple reviewers praise the delicious food and the quality of the Lake Restaurant.
Residents and families highlight a variety of engaging activities, including gym classes and social events.
One reviewer had a positive respite experience for a resident with dementia, but overall memory care feedback is sparse.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 30 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“Marycrest and their staff brought my mother back to life. Her previous facility was very neglectful of her and she was declining. Marycrest treats their residents like family, they are kind, compassionate and respectful.”
“The facility is undergoing quite a few renovations which is nice for the new tenants coming in. They seem to focus less on the older Newburgh manor side since construction has begun and the roof on the older side is in desperate need of repair.”
“My mother complained of being left for hours alone when she was not able to walk on her own & requests for food, drink, & medicines were either incredibly delayed or ignored all together.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent inspection in July 2025 identified several issues regarding medication dating, food safety (expired cheese and undated items), and a non-functioning ventilation system. Previous inspections in 2023 and 2024 showed substantial compliance with no reported deficiencies.
Facility states they do not maintain a food census log.
Resident room refrigerators do not have thermometers.
Multiple Insulin pens on North Cart and Mid Cart noted opened and not dated.
Continuous exhaust system is not functioning (facility stated a nearby transformer was knocked out during a storm).
Multiple sauces and ketchup not dated, cheese expired in H1 refrigerator, ice cream toppings noted open and not dated.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Trinity Continuing Care Services
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15475 Middlebelt, Livonia, MI 48154
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
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Google Reviews
66 reviews from families & visitors
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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