Nursing HomeMedicaid

Woodcrest Nursing and Rehabilitation Center

Strong Medicare quality ratings; public reviewers often praise effective rehabilitation therapy team. Still worth an in-person visit.

3876 Turkeyfoot Road, Elsmere, KY 41018|127 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.6/5

based on 73 Google reviews

(859) 342-8775 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (2/5 stars)

No Medicare penalties on record · 2 findings in latest survey

Source: Medicare data

What this means for your family

Woodcrest Nursing and Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: effective rehabilitation therapy team and friendly and welcoming staff members. Review the component ratings and current source records before deciding.

Google Reviews

77 public Google reviews available

Woodcrest Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the rehabilitation therapy team and friendly staff, while many others report severe neglect. Critical recurring complaints include poor hygiene, slow response times for call lights, missing personal belongings, and significant communication failures with management. Prospective families should be aware of the stark contrast between positive experiences in rehab and reports of substandard long-term care.

Quality Themes

Tap a score for details

Strengths

Effective rehabilitation therapy team
Friendly and welcoming staff members
Engaging activities and holiday events

Concerns

Poor hygiene and cleanliness (urine/feces/odors) (mentioned by 4 reviewers)
Slow or non-existent response to call lights (mentioned by 3 reviewers)
Missing or stolen personal belongings/clothing (mentioned by 3 reviewers)
Poor communication and unresponsiveness from administration (mentioned by 4 reviewers)
Medication management and scheduling errors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 77 analyzed

⚡20 reviews posted between Sep 23, 2019 – Sep 25, 2019 · 20 were 5-star

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed the facility has a very active calendar for holidays and events; how do you ensure residents are encouraged to participate in these activities on a daily basis?
2Given that staffing levels are a priority for quality care, what specific protocols do you have in place to ensure call lights are answered promptly, especially during shift changes?
3We want to ensure our loved one feels comfortable in their environment; could you walk us through your daily housekeeping schedule and how you maintain high standards of cleanliness in resident rooms?
4How does your nursing team coordinate with the pharmacy and medical staff to prevent errors and ensure that medications are administered accurately and on time?
5We understand that personal belongings are important to residents; what systems do you have in place to track and secure clothing and personal items to prevent them from going missing?
6Communication is very important to our family; what is the best way for us to stay in touch with the administration team, and how often can we expect updates regarding our loved one's care plan?

Personalized based on this facility's data

Key Review Excerpts

“My RT literally saved my life by catching a misdiagnosis from multiple places including UC and St. Elizabeth. The reason for the 4 star would be that the food is not very good.”

Rehab patient · 2018★★★★☆

“My grandmother had stayed here recently and it was HORRIBLE! She would call us crying in pain because they would not dispense pain medicine on a regular basis.”

Memory care family member · 2023★☆☆☆☆

“The PT people did a fine job but the medical needs were not met and the follow-through was abysmal. The nurse from the hospital called after they didn't do his blood tests and the people who answered hung up on her two times.”

Long-term resident's family · 2026★☆☆☆☆

Source: 77 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.42hrs

57%

Registered nurses for medical care

Total Nursing

3.65hrs

89%

All nurses + aides combined

Staff Turnover

39%

Lower is better (< 30% = good)

RN Turnover

50%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility4.0%

Better than Avg

Here

4.0%

12.1%

16.5%

Kenton

26.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility27.8%

Mixed vs Avgs

Here

27.8%

19.5%

29.6%

Kenton

19.6%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.8%

Better than Avg

Here

99.8%

93.4%

94.3%

Kenton

95.9%

Residents whose walking got worse

↓ Lower is better

This Facility17.2%

Worse than Avg

Here

17.2%

15.3%

15.5%

Kenton

11.1%

Residents on antipsychotic medication

↓ Lower is better

This Facility20.2%

Worse than Avg

Here

20.2%

15.5%

16.4%

Kenton

16.7%

Residents needing more daily help over time

↓ Lower is better

This Facility14.2%

Mixed vs Avgs

Here

14.2%

14.4%

14.7%

Kenton

9.8%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.8%

Better than Avg

Here

98.8%

81.8%

83.9%

Kenton

87.4%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility94.7%

Better than Avg

Here

94.7%

79.8%

83.6%

Kenton

87.5%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.7%

Kenton

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

5findings in history

Latest survey: 2 · near KY avg (3.4)

Woodcrest Nursing and Rehabilitation Center shows a generally positive inspection record with only 5 deficiencies across two surveys and no complaint-triggered investigations. The most recent May 2025 survey identified issues with infection control, medication management, and electrical safety systems, while a 2019 survey found a resident rights violation. All deficiencies have been corrected by the facility, suggesting responsive management when problems are identified.

May 22, 2025Routine4 findings

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0927Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Sep 13, 2019Routine1 finding

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Woodcrest Nursing and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Benjamin Landa

Chain Size

49 facilities nationwide

Chain avg rating: 3.2/5 · Rank 13 of 54

Ownership & Management

Owners

Platschek, Alexander

Owner

Platschek, Goldie

Owner

25%

Key personnel

U.s. Department of Housing and Urban Development5% or Greater Mortgage InterestWoodcrest Re LLC5% or Greater Mortgage InterestMetropolitan Commercial Bank5% or Greater Security InterestZiegler Financing Corporation5% or Greater Security InterestCox, LisaManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(859) 342-8775

woodcrestrehabilitation.com

3876 Turkeyfoot Road

Elsmere, KY 41018

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

73 reviews from families & visitors

Official Website

Visit woodcrestrehabilitation.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.