Women of Hope

A resident's most recent medical evaluation was not completed at least annually.

A resident participated in the development of their support plan but failed to date their signature.

Following an allegation of abuse involving a staff person on 4/3/2025, the home failed to immediately suspend the staff person or implement an approved plan of supervision.

A staff member took a resident's personal cell phone and returned it powered off, preventing the resident from using it.

Interviews revealed that residents returning to the home after being out during meal times are not always offered a meal.

A staff member used their body stance to block a resident from exiting a bathroom, which constitutes a manual restraint.

Following an allegation of abuse, the home failed to develop and implement a plan of supervision or suspend the involved staff person.

The home failed to immediately submit a plan of supervision or notice of suspension for the affected staff person to the regional office.

A staff member attempted to physically take a resident's purse to prevent them from leaving the building, and staff had previously confiscated belongings to achieve the same result.

The home has not had a fire drill observed by a fire safety expert in more than two years.

The home lacks a maximum safe evacuation time specified in writing by a fire safety expert and exceeded evacuation time limits during drills.

A resident's medical evaluation did not include the signature of the medical professional who performed the evaluation.

The home practiced commingling resident funds by depositing checks belonging to one resident into an account used for other residents.

The home directed residents to clean their rooms on Saturdays as part of their responsibility due to a lack of cleaning service.

The home failed to provide a criminal background check for a staff person acting as the administrator.

The staff person acting as the administrator had not completed the Department-approved competency-based training test.

The home's written emergency procedures had not been submitted to the local emergency management agency since 1/1/2022.

Resident #1's medical evaluation did not include the completed medication addendum or a list of the resident's medications.

Resident #2 was not administered their prescribed 8PM dose of PF.