Majestic Center for Rehab & Sub-Acute Care
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 116 Google reviews
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What this means for your family
While the facility has a strong rehabilitation therapy team, the recurring reports of medication errors and poor hygiene are significant red flags. If you consider this facility, perform an unannounced visit to check the cleanliness of the rooms and ask specifically how they track and verify medication administration for residents.
Google Reviews
Google Reviews
116 reviews on Google“Majestic Center for Rehab & Sub-Acute Care receives highly polarized feedback, with many families reporting severe neglect, poor hygiene, and medication management errors. While some reviewers praise the physical therapy department and specific administrative staff, these positive reports are frequently countered by accounts of unresponsiveness, understaffing, and unsafe living conditions.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy department
- Helpful administrative staff
- Engaging activity programs
Concerns
- Medication management errors and delays (mentioned by 9 reviewers)
- Unsanitary facility conditions (urine/feces odors, bugs, dirty rooms) (mentioned by 8 reviewers)
- Understaffing and slow response times to call bells (mentioned by 7 reviewers)
- Poor quality and small portions of food (mentioned by 6 reviewers)
- Rude or abusive staff behavior (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 121 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your activity programs are highly praised; could you walk me through what a typical week of social engagement looks like for a resident here?
- 2Given the importance of timely medication administration, what specific protocols or double-check systems do you have in place to ensure residents receive the correct doses on schedule?
- 3Cleanliness is a top priority for our family; could you show us your current housekeeping schedule and explain how you maintain room hygiene and odor control throughout the day?
- 4When a resident uses their call bell, what is your facility's standard procedure for ensuring a prompt response, especially during peak hours or shift changes?
- 5We appreciate that your team actively engages with feedback online; how do you use that input to make tangible improvements to the dining experience and food quality for residents?
- 6How does your nursing team coordinate with the physical therapy department to ensure that rehab goals are integrated into the resident's daily care plan?
Personalized based on this facility's data
Key Review Excerpts
“The condescending and accusatory manner with they treat their patients is truly awful. I had the misfortune of making my way to the second floor on a couple of occasions and the stench of urine and feces did nothing short of smack you in the face.”
“It took more than 6 hours to get my meds after asking every 15 minutes! It was not unusual to wait over 2 hrs for meds.”
“The department heads are wonderful, social services is such a sweetheart. Nursing department cared about my well-being by talking to me about everything good or bad.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints about serious concerns including abuse protection, medication management, and respiratory care at this facility. The most recurring problems span fire safety systems, medication management, and care planning, with many fire safety issues persisting across multiple surveys despite reported corrections. While all deficiencies show correction dates, the pattern of repeated violations in critical safety areas warrants careful consideration during any visit.
Dec 19, 2025Routine3
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Jul 3, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Oct 3, 2024Complaint2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 3, 2024Routine18
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that anesthesia apparatus are tested after any adjustment, modification or repair.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Jul 19, 2023Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Oct 3, 2024
$57,895
Fine
Jul 19, 2023
$202,575
Ownership & Operations
Who Operates This Facility
Majestic Center for Rehab & Sub-Acute Care
for profit
Chain Affiliation
The Rosenberg Family
14 facilities nationwide
Ownership & Management
Owners
Rosenberg, Esther
Owner
Rosenberg, Jonathan
Owner
Rosenberg, Moshe
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
116 reviews from families & visitors
Official Website
Visit majesticcarecenter.com
Medicare data downloads
Original nursing home datasets
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