Graduate Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 496 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (19 vs median 8.0)
- High staff turnover (50%)
- High RN turnover (68%)
Below average in PA · Below recommended RN staffing · Below chain average · $17,940 in fines
What this means for your family
This facility is highly recommended for its physical therapy program and clean environment. However, families should be proactive: ensure you have a clear point of contact for social services and monitor your loved one's care closely during weekends when staffing levels may be thinner.
Google Reviews
Google Reviews
496 reviews on Google“Graduate Post Acute is frequently praised for its dedicated rehabilitation team and friendly, attentive nursing staff, making it a popular choice for post-surgical recovery. While many families appreciate the clean environment and responsive leadership, some reviewers have raised serious concerns regarding understaffing, inconsistent communication, and occasional lapses in basic patient care. Families should be aware that while the facility is often described as welcoming, experiences can vary significantly based on staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Friendly, compassionate nursing and support staff
- Clean and well-maintained facility environment
- Responsive leadership and admissions team
Concerns
- Severe understaffing leading to slow response times and missed care (mentioned by 6 reviewers)
- Poor communication and lack of follow-up from social services (mentioned by 3 reviewers)
- Inadequate food portions or quality (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 219 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that the facility has 150 residents, how do you ensure that staff are consistently available to respond to call lights and assist with daily needs in a timely manner?
- 2I noticed the facility has a strong reputation for physical and occupational therapy; how do you integrate those therapy goals into the resident's daily routine outside of scheduled sessions?
- 3Could you walk me through your process for keeping families updated on changes in care, and who is the primary point of contact if we have questions about social services or care planning?
- 4We understand that nutrition is vital for recovery; could you tell us about the current dining program and how you accommodate residents who may require specific portion sizes or dietary preferences?
- 5With the recent focus on improving operational standards, what specific steps is the leadership team taking to address the staffing and communication concerns that have been raised by families?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly are family members typically notified?
Personalized based on this facility's data
Key Review Excerpts
“The real strength here is rehabilitation. The therapists focus on improving physical function with a clear, goal-oriented approach.”
“My 97 year old mother stayed here for over 5 weeks and received exception care. The staff is excellent... although sometimes a bit short staffed and over worked.”
“My two greatest concerns here ware lackadaisical nature of scheduling therapy and and my dismal discharge experience. The social worker poorly planned and did no promised follow up.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents with pressure sores (bedsores)
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious ongoing problems with families filing numerous complaints - 56 deficiencies were complaint-triggered, indicating persistent resident and family concerns. The most recurring issues involve safety hazards and accident prevention, pest control problems, and food service quality. While most deficiencies show correction dates, the pattern of repeated complaints across the same care areas (safety, environmental cleanliness, dining services) suggests systemic problems that may resurface despite temporary fixes.
Dec 3, 2025Routine25
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Dec 3, 2025Complaint4
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Apr 25, 2025Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Apr 7, 2025Complaint2
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Apr 1, 2025Complaint4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Mar 24, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
Feb 26, 2025
$9,113
Fine
Nov 22, 2024
$8,827
Ownership & Operations
Who Operates This Facility
Graduate Post Acute
for profit
Chain Affiliation
Marquis Health Services
88 facilities nationwide
Chain avg rating: 3.0/5 · Rank 52 of 80
Ownership & Management
Owners
Graduate Holdco LLC
Owner · Organization
Rokeach, Fraide
Owner (parent company)
Flagler, Osher
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Levovitz, Tzvi
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rokowsky, Yitzchok
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
496 reviews from families & visitors
Official Website
Visit graduaterehab.com
Medicare data downloads
Original nursing home datasets
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