Windsor Court Assisted Living
Limited public data on Windsor Court Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 25 Google reviews
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What this means for your family
This facility offers a wonderful, resort-like environment with highly praised staff in the memory care unit. However, families should exercise extreme caution and perform thorough due diligence regarding medication management and night-shift staffing, as recent reviews have raised serious concerns in these areas.
Google Reviews
Google Reviews
25 reviews on Google“Families often praise the facility for its compassionate, family-like staff and its vibrant, resort-style atmosphere that includes amenities like a 50s diner and movie theater. However, some family members have raised serious concerns regarding inadequate staffing for medical needs and issues with resident medication management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Vibrant, resort-like amenities and atmosphere
- Clean and well-maintained environment
- Strong memory care support
Concerns
- Inadequate staffing for medical/physical assistance
- Issues with medication management
- Unprofessional behavior by specific staff members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the compassionate and attentive care your staff provides; how do you ensure that level of personal connection stays consistent for every resident?
- 2The resort-like atmosphere here looks lovely; what are some of the favorite daily activities or social events that residents currently enjoy?
- 3Could you walk us through your specific protocols for medication management to ensure everything is administered accurately and on schedule?
- 4In the event of a medical emergency or a sudden change in health during the night, what is the immediate process for getting assistance to a resident?
- 5With the beautiful, well-maintained environment you have here, how do you ensure there is always enough staff available to help residents with their physical mobility and daily needs?
- 6I noticed you are very active in maintaining the facility; how do you approach staff training to ensure a consistently professional and high-quality experience for all families?
Personalized based on this facility's data
Key Review Excerpts
“The staff and administrator are compassionate, attentive, and treats residents like family.”
“My dad has been living in the memory care unit for quit a few years now and is very happy. I have nothing but good things to share about his care, the staff and his everyday life.”
“Windsor is in the heart of Palm Springs! It looks and feels like living at a gracious hotel! Waiters taking your order off an extensive menu, housekeeping and laundry service included.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 27, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 29, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 5, 2026InspectionClean
The facility underwent an unannounced annual required visit. The inspection found the facility to be clean, well-maintained, and compliant in areas reviewed, including physical plant, infection control, and food service. No deficiencies were cited during this visit.
Feb 18, 2026ComplaintClean
This report details an investigation into four allegations: medication administration, feeding, showering needs, and safeguarding personal belongings. The investigation found that all allegations were unsubstantiated based on staff interviews and record reviews.
Feb 18, 2026ComplaintClean
This report details an investigation into four allegations: medication administration, feeding, showering needs, and safeguarding personal belongings. The investigation found that all allegations were unsubstantiated based on staff interviews and record reviews.
Feb 1, 2026ComplaintClean
The report details an investigation into three allegations: retaining residents requiring higher care, unsafe food handling, and facility disrepair. The investigator found insufficient evidence to support any of the allegations, and the facility was found to be clean and sanitary during the visit.
Feb 1, 2026ComplaintClean
The report details an investigation into three allegations: retaining residents requiring higher care, unsafe food handling, and facility disrepair. The investigator found insufficient evidence to support any of the allegations, and the facility was found to be clean and sanitary during the visit.
Jan 18, 2026ComplaintClean
This report details a complaint investigation regarding allegations of physical abuse and lack of supervision. The investigation found no sufficient evidence to support the allegations, and the findings were officially deemed 'Unsubstantiated.' No deficiencies were cited in this report.
Ownership & Operations
Who Operates This Facility
Windsor Court Assisted Living, LLC
AURELIEN FRUIT
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit wincourt.com
Medicare data downloads
Original nursing home datasets
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