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Assisted Living

Hallmark-Palm Springs

Families consistently rate this highly — reviewers highlight exceptional respite care. Schedule a visit to confirm the fit.

344 North Sunrise Way, Palm Springs, CA 9226255 bedsLicensed & Active
Google rating
4.8/5

based on 5 Google reviews

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Hallmark-Palm Springs Assisted Living in Palm Springs, CA — Street View
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What this means for your family

This facility is a strong candidate for families seeking respite care or high-quality care for elderly seniors, specifically due to its clean environment and dedicated staff. However, because the available reviews are very brief, you should personally verify the quality of dining services and daily activity programming during your tour.

Google Reviews

Google Reviews

5 reviews on Google
Families can expect a clean, well-maintained environment with a staff that is frequently praised for being wonderful and committed to resident well-being. While the care for elderly residents and respite needs is highly rated, the reviews are brief and lack specific details regarding dining or activities.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean5.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Exceptional respite care
  • Spotless and beautifully maintained facility
  • Attentive and wonderful staff
  • Warm and welcoming environment

Rating Trends

Tap a year to see what changed

2345.02018(2)5.02019(2)4.52021(4)5.02025(2)

Distribution · 10 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard such wonderful things about how warm and welcoming the environment is here; how do you help new residents settle into the community during their first week?
  • 2Since the facility is known for being so beautifully maintained, what kind of daily upkeep and cleaning routines are in place to keep the common areas spotless?
  • 3We are interested in the respite care options available; how does the transition work when a resident is staying with you for a short-term period?
  • 4The staff here is often described as incredibly attentive, so how do caregivers communicate important daily updates or changes in health to us as a family?
  • 5What does a typical day of social activities and engagement look like for the residents in this 55-person community?
  • 6In the event of a medical emergency during the night, what are the specific protocols for getting immediate care for a resident?

Personalized based on this facility's data


Key Review Excerpts

I cannot express enough how grateful I am for the exceptional care my mom received at Hallmark Assisted Living in Palm Springs. After a fall, we needed a place for respite care, and Hallmark truly exceeded our expectations. The facility is spotless, beautifully maintained, and offers a warm, welcoming environment that immediately put us at ease.

Respite care family member · 2025★★★★★

Awesome care for my 96 yo mil.

Long-term resident's family · 2021★★★★★

They have really wonderful staff who go above and beyond to help the residents and their families .

Resident's family member · 2019★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

5total
Mar 11, 2026Inspection
Clean

The facility underwent an unannounced annual required visit. The inspection found the facility to be clean, well-maintained, and compliant across all reviewed areas, including physical plant, infection control, and food service. No deficiencies were cited during this visit.

Mar 17, 2025Inspection
Clean

The facility underwent an unannounced annual required visit. The inspection found that the facility was clean, well-maintained, and compliant across all reviewed areas, including infection control, physical plant, food service, and record keeping. No deficiencies were cited during this visit.

Mar 20, 2024Inspection
Clean

The facility underwent an annual inspection conducted by the Licensing Program Analyst. The review covered client records, personnel files, food service, and physical plant safety. Overall, the report indicates that zero deficiencies were observed during the inspection.

Apr 17, 2023Complaint
Clean

This report details an investigation into multiple allegations, including soiled resident care, prohibited health conditions, record inadequacy, medication handling, and facility disrepair. All five allegations were found to be unsubstantiated based on staff and resident interviews, and document review. Furthermore, the report explicitly states that no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations during this visit.

Mar 29, 2022Inspection
Clean

The facility underwent an unannounced annual inspection with an emphasis on infection control. The inspectors observed sufficient hand hygiene supplies, cleaning provisions, and proper use of face coverings. No deficiencies were noted at the time of the visit.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hallmark-Palm Springs Limited Partnership

Administrator

GLORIA GOURLAY

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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