Cottages at Palm Springs

FACILITY EVALUATION REPORT

This report details a Complaint Investigation regarding an allegation of staff physical altercation with a resident. The investigation found insufficient evidence to corroborate the allegation, resulting in an 'Unsubstantiated' finding. No specific deficiencies were cited in the provided report content.

The facility was visited for a case management review. The Licensing Program Analyst conducted a tour and reviewed records, noting that a previously cited staff member was no longer scheduled. No deficiencies were cited during this inspection.

This complaint investigation found multiple substantiated allegations related to resident fall safety and incident reporting. Specific deficiencies cited include improper bed rail positioning, failure to ensure timely medical attention for a resident, and lapses in required incident reporting procedures. The findings indicate significant compliance issues requiring immediate corrective action.

The facility underwent an unannounced annual required visit. The inspection covered physical plant, infection control, food service, and resident/staff records. No deficiencies were cited during the visit, indicating full compliance with licensing requirements.

This report details an investigation into a complaint alleging staff neglect resulted in multiple pressure injuries to a resident. The investigation concluded that the allegation was unsubstantiated, meaning there was insufficient evidence to prove the alleged violation occurred.

This report documents an investigation into a complaint alleging staff neglect resulted in a resident sustaining an unexplained injury. Based on the review of observations, interviews, and records, the allegation was determined to be unfounded.

The investigation report details findings related to multiple allegations, including a resident's fall and medication management issues. While several allegations were found unsubstantiated, the report cites one deficiency regarding staff training on following resident care plans. This deficiency is classified as Type B, requiring corrective action by a specified due date.