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On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 107 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.
Willowcreek Wellness & Rehabilitation presents a polarized experience, with recent reviews highlighting significant improvements under new management, particularly regarding cleanliness and staff attentiveness. However, long-standing concerns persist regarding weekend staffing levels, inconsistent quality of care, and reports of neglect or theft that have caused deep distress for some families. While some residents report successful rehabilitation outcomes, others describe a facility struggling with basic operational standards.
Quality Themes
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Concerns
Rating Trends
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Distribution · 110 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The facility has recently been under new management and the improvements since are very noticeable. The facility doesn't smell as it did previously, it's clean and well maintained.”
“My initial thoughts were this is a cool facility. Well this is the weekend and it is totally different during the week. Weekends are hell. None of the employees seem to have time or even act like they care.”
“The facility in itself could use a little updating and better quality of food, but the staff their are truly making it a place to call home.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has significant concerns with families repeatedly filing complaint reports about protection from abuse and proper treatment according to medical orders, most recently in 2025. The most recurring problems involve treatment and care according to medical orders, medication management, and protection from abuse and neglect. While all documented violations show correction dates, the persistent pattern of similar issues across surveys—particularly those triggered by family complaints—suggests ongoing systemic challenges with quality oversight and resident safety.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jun 20, 2025
$16,149
Fine
Mar 4, 2025
$47,499
Payment Denial
Mar 4, 2025
35-day denial
Payment Denial
Aug 14, 2024
6-day denial
Willowcreek Wellness & Rehabilitation
for profit
Opco Skilled Management
66 facilities nationwide
Chain avg rating: 2.4/5 · Rank 30 of 52
Owners
Wildflower Healthcare LLC
Owner · Organization
Blooming Willow Partners LLC
Owner (parent company) · Organization
Derhoben Trust
Owner (parent company) · Organization
Pas B Sol Trust
Owner (parent company) · Organization
Davidovich, Niv
Owner (parent company)
Sternshein, Jennifer
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
107 reviews from families & visitors
Official Website
Visit willowcreekwr.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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