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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 80 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 37% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 41 findings, above the MO average of 12.0. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
St. Sophia Health & Rehabilitation Center receives highly polarized feedback, with many families reporting severe neglect, unsanitary conditions, and poor communication, while others praise specific staff members and successful rehabilitation outcomes. Recurring complaints highlight issues with hygiene, medication management, and staff responsiveness, particularly during off-hours. Prospective families should be aware of the significant disparity between positive testimonials and reports of critical lapses in care.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 84 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“My grandmother was soiled & had feces sitting in her diaper for who know how long when I came to visit her. Her bed was disgusting with old urine stains, the room was messy and looked like it had not been clean in days.”
“My little brother went there for therapy after been shoot and they did an exceptional job with getting him up and moving again. The staff did a great job from the administrator, business office staff, to the housekeepers.”
“They didn't take good care of my mom didn't want to even do therapy with her and left her to die and I'm not happy for the care that she was given”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed numerous complaints triggering 43 of the 107 total deficiencies, with recurring issues in accident prevention, daily living care assistance, and medication management. The facility has persistent problems with maintaining safe environments free from hazards and providing adequate supervision, with these same safety violations appearing across multiple years. While all deficiencies show correction dates, the repeated nature of core safety and care concerns suggests ongoing challenges in sustaining improvements.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Jan 28, 2025
$33,560
Payment Denial
Jan 28, 2025
18-day denial
Fine
Jun 3, 2024
$14,053
Fine
Oct 18, 2023
$21,590
St Sophia Health & Rehabilitation Center
for profit
Mgm Healthcare
31 facilities nationwide
Chain avg rating: 2.2/5 · Rank 27 of 30 (Lowest rating)
Owners
Winter, Chaim
Owner
10-26 Nationwide Tr
Owner · Organization
Cdw Investments LLC
Owner · Organization
Mm Acquisitions, LLC
Owner · Organization
Sofia Sunset Resources LLC
Owner · Organization
Bienstock, Judah
Owner
Levy, Ariel
Owner
Mls Acquisition LLC
Owner (parent company) · Organization
Wrc Equity LLC
Owner (parent company) · Organization
Bloch, Leah
Owner (parent company)
Bloch, Michael
Owner (parent company)
Bloch, Sonja
Owner (parent company)
Bodner, Joel
Owner (parent company)
Friedman, Heshy
Owner (parent company)
Ratner, Margalit
Owner (parent company)
Ratner, Moshe
Owner (parent company)
Schreiber, Moshe
Owner (parent company)
Weindling, Jacob
Owner (parent company)
Winter, Chaim
Owner (parent company)
Winter, Menachem
Owner (parent company)
Jeremias, Baruch
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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