Lakeview Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 67 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (26 vs median 10)
- High staff turnover (78%)
- High RN turnover (54%)
Bottom 25% in MO · Critically understaffed (RN) · Very high staff turnover · Worst in PACS GROUP chain · $194,454 in fines
What this means for your family
While the rehabilitation therapy department is frequently cited as a strength, the facility has a consistent pattern of severe care failures regarding basic needs like toileting, medication, and call light response. Families should exercise extreme caution and perform frequent, unannounced visits to ensure their loved one's safety, as the gap between professional feedback and family experiences is significant.
Google Reviews
Google Reviews
67 reviews on Google“Lakeview Post Acute receives highly polarized feedback, with a significant number of families reporting severe neglect, including unaddressed call lights, poor hygiene, and medication errors. While some reviewers, particularly those associated with the facility or recent visitors, praise the therapy team and recent management changes, the recurring reports of patient abandonment and unsanitary conditions are deeply concerning.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated rehabilitation therapy team
- Physically clean and well-maintained building
- Visible and involved administrative leadership
Concerns
- Unresponsive call lights and long wait times for assistance (mentioned by 12 reviewers)
- Poor hygiene and failure to assist with toileting/incontinence (mentioned by 10 reviewers)
- Medication management errors and missed doses (mentioned by 7 reviewers)
- Inadequate nutrition and cold/poor quality food (mentioned by 6 reviewers)
- Staff unprofessionalism and lack of compassion (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 69 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed that the leadership team is very involved in the facility; how does the administration work directly with families to ensure care standards are being met?
- 2What specific protocols are in place to ensure that call lights are answered promptly and that residents receive timely assistance with personal care and hygiene?
- 3Can you walk me through your medication management process and the steps taken to prevent any missed doses or errors?
- 4We want to make sure our loved one is eating well; how do you ensure that meals are served at the right temperature and that nutritional needs are met?
- 5In the event of a medical emergency during the night, what is the immediate procedure for notifying the family and providing care?
- 6What kind of daily activities or social programs are available to keep residents engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“The bright spots at Lakeview are the therapists (PT, OT, and speech) as well as Devin Warren and Mirissa Weber. Other than these people, there is little to recommend at this facility.”
“I will say that the therapy team was great! And I really appreciate what they tried to do for me. While some of the staff seemed to genuinely care, most did not. I had several times of waiting anywhere between 3-5 hours to be put back in bed.”
“My father was here for five days and was neglected. They did not give him his medicine. No oxygen. Not sure he was even fed. He fell multiple times.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lakeview Post Acute has faced significant ongoing issues with families repeatedly filing complaints about pressure ulcer care, medication management, and treatment quality. The facility shows persistent problems across multiple areas including nursing staffing, care planning, and resident safety, with many of the same deficiencies appearing repeatedly across surveys despite reported corrections, suggesting systemic care challenges.
Mar 26, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jun 4, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 6, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jan 3, 2025Complaint5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 12, 2024Complaint2
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Oct 21, 2024Routine24
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Federal Penalties
Payment Denial
Oct 21, 2024
9-day denial
Payment Denial
Mar 8, 2024
25-day denial
Fine
Aug 24, 2023
$176,501
Payment Denial
Aug 24, 2023
47-day denial
Ownership & Operations
Who Operates This Facility
Lakeview Post Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 256 of 260 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit lakeviewpa.com
Medicare data downloads
Original nursing home datasets
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Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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