White Blossom Care Center
Strong Medicare quality ratings; families often praise compassionate and dedicated nursing/cna staff. Still worth an in-person visit.
based on 174 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation due to its highly praised physical and occupational therapy teams. However, families should closely monitor responsiveness to call bells and ensure that administrative communication remains consistent, as these are the most frequent areas of reported failure.
Google Reviews
Google Reviews
174 reviews on Google“White Blossom Care Center is highly regarded by many families for its exceptional physical therapy and compassionate nursing staff, particularly CNAs like Ana Ramirez. However, potential residents should be aware of significant concerns regarding slow response times to call bells and inconsistent communication from administration and social services.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing/CNA staff
- Excellent physical and occupational therapy programs
- Clean and recently renovated facility
- Warm and welcoming admissions process
Concerns
- Slow response times to call bells and patient needs (mentioned by 6 reviewers)
- Unresponsive administration and social services (mentioned by 4 reviewers)
- Difficulty reaching the facility by phone (mentioned by 3 reviewers)
- Inconsistent cleanliness or hygiene issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 177 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, frequently celebrating specific staff members like Ana Ramirez. For negative reviews, the owner attempts to provide context, offer direct contact information for resolution, and clarify ownership changes.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing and CNA staff; how do you ensure that this level of care remains consistent across all shifts?
- 2With the recent renovations to the facility, what are some of the new features or common areas that residents enjoy most?
- 3How does the team manage call bells and ensure that residents' needs are addressed promptly, especially during the night?
- 4Could you tell us more about how the physical and occupational therapy programs are integrated into a resident's weekly routine?
- 5What specific protocols are in place for medication management to ensure everything is handled accurately and safely?
- 6How does the administration stay in touch with families regarding updates on a loved one's care or any changes in their health?
Personalized based on this facility's data
Key Review Excerpts
“The staff that attended to moms daily needs were always positive and working with a smile. I would sometimes listen to them as they were changing or cleaning up my mother -”
“The facility is immaculate (there were people cleaning all day)! It is a very busy facility, and the staff does an excellent job of making you feel like you have your own personalized team working with you.”
“I am happy that My Dad has the helps and care from Ana Ramirez. She is nice, friendly and acting professional.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
White Blossom Care Center shows concerning patterns with 18 complaint-triggered deficiencies where families filed reports about problems. The facility repeatedly struggles with infection control, care planning, and medication management across multiple surveys from 2019 to 2024. Recurring issues include failing to provide appropriate treatment according to resident preferences, inadequate infection prevention programs, and problems with medication dose reductions. While all deficiencies show correction dates, the persistent nature of these care quality problems warrants careful consideration.
Mar 11, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 10, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 15, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nov 21, 2024Routine6
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Construction Deficiencies
Use approved construction type or materials.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 11, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 29, 2024Complaint2
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Feb 8, 2024
$73,427
Ownership & Operations
Who Operates This Facility
White Blossom Care Center
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 83 of 260
Ownership & Management
Owners
Hudson River Opco LLC
Owner · Organization
Bay Bridge Capital Partners, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
174 reviews from families & visitors
Official Website
Visit whiteblossomcarecenter.com
Medicare data downloads
Original nursing home datasets
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