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Assisted Living

Sonnet Hill

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

429 Meridian Ave, Buena Vista · San Jose, CA 9512680 bedsLicensed & Active
Source: CA CCLD — view official record
Google rating
4.6/5

based on 23 Google reviews

5
4
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Sonnet Hill Assisted Living in San Jose, CA — Street View
Street View

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What this means for your family

Sonnet Hill is an excellent choice for families seeking a boutique, high-touch environment, particularly for memory care. The staff's dedication and the facility's beauty are its greatest assets. While the care is exceptional, you may want to discuss meal preferences with management if your loved one prefers more traditional, home-style cooking.

Google Reviews

Google Reviews

23 reviews on Google
Sonnet Hill is highly regarded by families for its compassionate, attentive staff and its beautiful, well-maintained boutique environment. While most reviewers praise the high quality of care and smooth transitions for memory care residents, one resident noted that the food could be more home-style. The facility excels in creating a warm, family-like atmosphere for both assisted living and specialized memory care needs.

Quality Themes

Tap a score for details
Food7.0Staff10.0Clean10.0Activities9.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Beautiful, clean, and well-maintained facility
  • Smooth transition and move-in processes
  • Engaging daily activities and themed events
  • Strong, accessible management and leadership

Concerns

  • Food variety and home-style quality

Rating Trends

Tap a year to see what changed

2344.02021(2)4.02022(4)4.72023(3)5.02024(4)5.02025(8)4.52026(4)

Distribution · 25 analyzed

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How They Respond to Reviews

100%response rate
Good

The owner provides highly personalized and empathetic responses that frequently name-drop specific staff members mentioned in the reviews. The tone is warm, professional, and focuses on validating the emotional journey of the families involved.

Questions for Your Tour

  • 1We've heard wonderful things about how engaged the residents are with your themed events; could you tell us more about the types of activities planned for next month?
  • 2The facility looks incredibly well-maintained and clean; what is your routine for ensuring the common areas stay so beautiful for the residents?
  • 3Since we want to ensure a comfortable transition, can you walk us through how you support a new resident during their first week of moving in?
  • 4We noticed the management team is very involved in the community; how often do the leaders interact directly with residents and their families?
  • 5Could you tell us a bit more about the daily menu and if there are opportunities to request specific home-style dishes or dietary adjustments?
  • 6In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

The staff that care and cook for the residents are extremely kind. Food is fantastic! The activities are tons of fun and we appreciate attending as family.

Family member of a resident · 2024★★★★★

After much debate we decided to move my parents to boutique senior living where they can get the one on one care they both need and deserve while still having the freedom they desire.

Family member of residents · 2025★★★★★

The building is beautiful new construction. What Sonnet Hill calls a double is actually a large individual room only the sharing kitchenette and bathroom with one other person.

Spouse of a resident · 2023★★★★★
Source: 23 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

31total
45deficiencies
14 Type A— immediate health risk
31 Type B— non-compliance
Jan 30, 2026Complaint
CleanReport

The investigation was conducted regarding allegations of inadequate care, including issues with incontinence care, dressing assistance, feeding assistance, and medication administration. The report concludes that all allegations were unfounded, meaning the complaints were found to be without reasonable basis.

Jan 27, 2026Other

The inspection was a Case Management visit following multiple incident reports concerning a resident's elopement. Two Type A deficiencies were cited, both related to the failure to ensure the continued safety of residents with wandering behaviors, specifically citing the resident eloping from the facility. An immediate civil penalty of $500.00 was also assessed for the absence of supervision.

Type ACCR 87705(e)(5)

Facility staff shall ensure the continued safety of residents if they wander away from the facility. This requirement was not met as evidenced by the resident eloping from the facility.

Type ACCR 87705(e)(5)

Based on investigation, on January 11, 2026 R1, who has a neurocognitive disorder, left the facility unassisted and was found by law enforcement unattended. This poses an immediate Health, Safety, or Personal Rights risk to persons in care.

Jan 8, 2026Complaint

The report details a Complaint Investigation conducted on 08/26/2025, with the final report date being 01/08/2026. Although multiple serious allegations were listed, the final determination for the investigation was 'Unfounded'. However, the report documents several allegations that were investigated, including issues with safety, care, infection control, and temperature maintenance.

Type BN/A

Facility staff did not ensure safety of the residents resulting in questionable death(s).

Type BN/A

Facility staff did not provide care and supervision to residents resulting in injuries.

Type BN/A

Facility staff is not following infection control plan as required.

Type BN/A

Facility staff did not ensure that residents needs are met while in care.

Type BN/A

Facility staff did not maintain comfortable temperature for residents in care.

Type BN/A

Facility staff is not reporting incidents in a timely manner.

Type BN/A

Facility staff did not prevent resident from sexually harassing other residents while in care.

Type BN/A

Facility staff is not following infection control plan as required. (Cited in narrative)

Type BN/A

Facility staff did not ensure that residents’ needs are met while in care. (Cited in narrative)

Type BN/A

Facility staff did not maintain comfortable temperature for residents in care. (Cited in narrative)

Type BN/A

Facility staff is not reporting incidents in a timely manner. (Cited in narrative)

Type BN/A

Facility staff did not prevent resident from sexually harassing other residents while in care. (Cited in narrative)

Jan 8, 2026Complaint

The report details a Complaint Investigation conducted on 08/26/2025, with the final report date being 01/08/2026. Although multiple serious allegations were listed, the final determination for the investigation was 'Unfounded'. However, the report documents several allegations that were investigated, including issues with safety, care, infection control, and temperature maintenance.

Type BN/A

Staff did not ensure resident’s showering needs were met. Allegations were made regarding unmet showering needs.

Type BN/A

Staff did not dispense medication to resident as prescribed. Allegations involved incorrect medications and dosages over a period of time.

Nov 19, 2025Complaint
CleanReport

This report details a complaint investigation regarding a possible scabies outbreak. The investigation found that the allegations were UNFOUNDED, meaning the department concluded the claims were false or lacked reasonable basis. No citations were issued during this visit.

Oct 21, 2025Follow-up
CleanReport

The visit was a Case Management follow-up to amend findings regarding a previous complaint. The Licensing Program Analyst conducted the visit and met with the Designated Administrator. No deficiencies were cited during this inspection.

Sep 25, 2025Complaint
CleanReport

This report details an investigation into a complaint alleging staff were not following universal precaution plans, specifically regarding the lack of gowns during a viral outbreak in March 2025. The investigation found the allegation to be Unfounded, as the facility's policies and current practices appeared compliant.

Aug 27, 2025Complaint

The investigation report details findings from multiple complaint investigations conducted on different dates. The most recent deficiencies cited on this report relate to the maintenance of centrally stored prescription medication records. Specifically, the facility was cited for failing to maintain accurate records for all residents' centrally stored medications.

Type BCCR 87465(h)(6)

The licensee failed to ensure that a record of centrally stored prescription medications for each resident is maintained for at least one year. This was evidenced by the review of resident records.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Stella Snr Housing Holdings LLC; Ally Snr Lvg, LLC

Administrator

LATU, JASMINE

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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