Oakmont of San Jose

The report details an investigation into three allegations: elevator maintenance, falsification of training records, and lack of emergency drills. The investigator concluded that all allegations were unfounded, meaning the complaints lacked a reasonable basis.

This report details a Complaint Investigation conducted on 01/08/2026 regarding allegations of staff lacking criminal record clearance. The investigation found the specific allegation to be unfounded after reviewing staff files and speaking with personnel. No actionable deficiencies were cited in the final report narrative.

This report details an investigation into multiple allegations, including inappropriate touching, pushing, restraint, and hygiene neglect. The investigation found that all allegations were unsubstantiated due to a lack of preponderance of evidence. Consequently, no deficiencies were cited per California Code of Regulations, Title 22.

The facility underwent an unannounced annual inspection. The inspector observed positive aspects, noting that resident rooms were equipped with necessary items, and safety equipment like fire extinguishers and detectors were serviced and functioning. Crucially, the report explicitly states that no deficiencies were cited during the visit.

The investigation report details findings from two separate complaint investigations conducted on 9/13/24. The first allegation regarding increased resident fees without proper notice was found SUBSTANTIATED, citing a failure to provide written notice of rate increases. The second allegation regarding failure to notify the physician of a change in condition was found UNSUBSTANTIATED.

This report details a complaint investigation conducted on August 26, 2024, regarding an allegation of staff engaging in a verbal altercation in the presence of residents. After interviewing multiple residents and staff members, the department determined that there was not a preponderance of evidence to prove the alleged violation occurred.