Oakmont of San Jose
Families consistently rate this highly — reviewers highlight compassionate and skilled memory care staff. Schedule a visit to confirm the fit.
based on 33 Google reviews
Watch Oakmont of San Jose
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for families seeking high-quality memory care and an engaging social environment for their loved ones. The dining and activity programs are standout features. However, if you are looking to tour the facility, we recommend scheduling during the week to ensure a staff member is available to assist you.
Google Reviews
Google Reviews
33 reviews on Google“Oakmont of San Jose is highly regarded by families for its compassionate memory care and engaging activity programs, including live music and creative workshops. Reviewers frequently praise the high quality of food and the attentive, skilled nursing staff. However, some past concerns regarding management professionalism and weekend tour availability have been noted.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and skilled memory care staff
- Engaging and creative resident activities
- High-quality, authentic dining options
- Clean and beautiful facility decor
- Strong transition support for new residents
Concerns
- Difficulty scheduling tours on weekends
- Past issues with management professionalism (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that specifically mention staff members, resident outcomes, and specific community features mentioned in the reviews. The tone is consistently warm, empathetic, and professional.
Questions for Your Tour
- 1We've heard wonderful things about the creativity of your resident activities; could you walk us through what a typical weekly schedule looks like for someone in assisted living?
- 2The dining options here seem very authentic and high-quality; how much input do the residents have in the daily menu planning?
- 3Since we are looking for a smooth transition, what specific support systems do you have in place to help a new resident settle into the community during their first few weeks?
- 4With 92 residents in the facility, how do you ensure that medical needs and emergency responses are handled promptly during the overnight hours?
- 5We noticed you are very active in responding to community feedback; how has the management team implemented changes recently to improve the resident and family experience?
- 6How does the staff approach the specific care needs of residents in the memory care wing to ensure they feel safe and engaged?
Personalized based on this facility's data
Key Review Excerpts
“What really stood out was the food. It was real, authentic, and thoughtfully prepared—not pulverized or processed like we saw in other places.”
“Directors Paula and Sherry at Oakmont of San Jose not only accepted my mom, but gave her exceptional care.”
“The staff and management have always been kind, supportive and available. Even on their days off.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 28, 2026ComplaintCleanReport
The report details an investigation into three allegations: elevator maintenance, falsification of training records, and lack of emergency drills. The investigator concluded that all allegations were unfounded, meaning the complaints lacked a reasonable basis.
Jan 8, 2026Complaint
This report details a Complaint Investigation conducted on 01/08/2026 regarding allegations of staff lacking criminal record clearance. The investigation found the specific allegation to be unfounded after reviewing staff files and speaking with personnel. No actionable deficiencies were cited in the final report narrative.
The initial complaint alleged that facility staff did not obtain criminal record clearance. The investigation found this allegation to be unfounded.
May 29, 2025ComplaintCleanReport
This report details an investigation into multiple allegations, including inappropriate touching, pushing, restraint, and hygiene neglect. The investigation found that all allegations were unsubstantiated due to a lack of preponderance of evidence. Consequently, no deficiencies were cited per California Code of Regulations, Title 22.
Apr 11, 2025RoutineCleanReport
The facility underwent an unannounced annual inspection. The inspector observed positive aspects, noting that resident rooms were equipped with necessary items, and safety equipment like fire extinguishers and detectors were serviced and functioning. Crucially, the report explicitly states that no deficiencies were cited during the visit.
Sep 13, 2024Complaint
The investigation report details findings from two separate complaint investigations conducted on 9/13/24. The first allegation regarding increased resident fees without proper notice was found SUBSTANTIATED, citing a failure to provide written notice of rate increases. The second allegation regarding failure to notify the physician of a change in condition was found UNSUBSTANTIATED.
For any rate increase due to a change in the level of care, the licensee must provide written notice to the resident and representative within two business days of initially providing services at the new level of care. The notice must detail the additional services and itemize the charges.
Sep 6, 2024Complaint
The investigation found multiple substantiated deficiencies related to infection control and resident rights. Specifically, staff were cited for failing to adhere to COVID-19 protocols (PPE/masking) and for improper medication handling, which poses immediate health risks. Additionally, a deficiency was noted regarding failure to maintain proper hand hygiene during medication administration.
Residents in all residential care facilities for the elderly must be accorded safe, healthful, and comfortable accommodations, furnishings, and equipment.
Staff actions, such as not wearing appropriate PPE or mask while caring for COVID residents, pose an immediate health, safety, or personal rights risk to persons in care.
Facility personnel must be sufficient in numbers and competent to provide the services necessary to meet resident needs, which was violated by administering contaminated medication.
Hand hygiene protocols were not followed when assisting with medications, as staff failed to sanitize hands or use gloves before and after administering medication.
Aug 26, 2024Complaint
This report details a complaint investigation conducted on August 26, 2024, regarding an allegation of staff engaging in a verbal altercation in the presence of residents. After interviewing multiple residents and staff members, the department determined that there was not a preponderance of evidence to prove the alleged violation occurred.
Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement is not met as evidenced by insufficient staffing to respond to resident alerts.
Aug 26, 2024ComplaintCleanReport
This report details a complaint investigation conducted on August 26, 2024, regarding an allegation of staff engaging in a verbal altercation in the presence of residents. After interviewing multiple residents and staff members, the department determined that there was not a preponderance of evidence to prove the alleged violation occurred.
Ownership & Operations
Who Operates This Facility
Oakmont Sr Lvng of San Jose Opco, LLC; Oakmont Mgm
KIPPIE CASTRONOVO
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit oakmontseniorliving.com
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Creekside Post-Acute
1.4 miNursing Home · San Jose, CA
The Redwoods Post-Acute
1.5 miNursing Home · San Jose, CA
Courtyard Care Center
1.8 miNursing Home · San Jose, CA
Herman Health Care Center
2.9 miNursing Home · San Jose, CA
Lincoln Glen Skilled Nursing
3.4 miNursing Home · San Jose, CA
Westwood Post Acute
3.5 miNursing Home · San Jose, CA