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White Acres Assisted Living LLC

Name: Public quality & inspection record for White Acres Assisted Living LLC
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and caring nursing staff. Schedule a visit to confirm the fit.

7304 Good Samaritan Court, Bldg. 300, Remcon · El Paso, TX 79912|Reported capacity: 76|Licensed & active

Source: TX HHSC — view official record

Google rating

4.4/5

based on 114 Google reviews

(915) 581-4683 Directions Website

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What this means for your family

Public Google reviewers rate White Acres Assisted Living LLC highly. Reviewers highlight: compassionate and caring nursing staff, clean and well-maintained environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

118 public Google reviews available

White Acres is widely praised for its compassionate and attentive nursing staff, with many families noting the emotional support provided during difficult transitions. However, potential residents should be aware of serious allegations regarding facility maintenance, such as mold and plumbing issues, as well as specific instances of poor communication and hygiene concerns.

Quality Themes

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Strengths

Compassionate and caring nursing staff
Clean and well-maintained environment
Attentive social workers and administrators
Professional and helpful rehabilitation services

Concerns

Facility maintenance issues including mold and plumbing (mentioned by 2 reviewers)
Inconsistent communication with families and medical providers (mentioned by 2 reviewers)
Concerns regarding hygiene and proper care during hygiene tasks

Rating Trends

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Distribution · 118 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1It's wonderful to see how much the staff is praised for being so compassionate; how do you ensure that this level of personalized care is maintained as the community grows?
2Since you are memory care certified, could you tell us more about the specific daily activities and social engagement programs available for residents?
3What is your protocol for communicating important updates or changes in a resident's health to family members to ensure we are always in the loop?
4How does the facility manage routine maintenance and upkeep to ensure the environment stays clean and comfortable for everyone?
5Could you describe the process for handling medical emergencies or sudden changes in health needs during the overnight hours?
6How do the nursing and care teams coordinate with the rehabilitation services to support a resident's physical well-being?

Personalized based on this facility's data

Key Review Excerpts

“White Acres Nursing Home truly goes above and beyond for their residents. The staff is kind, attentive, and always willing to help in any way they can.”

Family member · 2026★★★★★

“The building is always clean, welcoming, and well-maintained, which really gives peace of mind. You can tell they take pride in both their care and their environment.”

Family member · 2026★★★★★

“I had a really great experience with White Acres! The staff truly cares, and it shows in the way they treat residents and families. I especially want to recognize Lisa the nurse and Lisa the social worker — they are both absolutely amazing.”

Family member · 2026★★★★★

Source: 118 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

1deficiency

Key Findings

White Acres Assisted Living LLC had one Life Safety Code violation identified in September 2023 regarding the maintenance of fire sprinkler components, which was corrected by October 2023. There are currently no active enforcement actions on record for this facility.

Nov 7, 2023Routine1 deficiency reported

View official report

Life Safety Code (1 violations)

Life Safety CodeCorrected Oct 9, 2023

The facility failed to inspect, test, and maintain fire sprinkler system components.

Ownership & Operations

Who Operates This Facility

Owner / Operator

White Acres Assisted Living LLC

Organization Type

for profit

Administrator

APRIL ROSALES

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(915) 581-4683

whiteacresrehab.com

david@opcoca.com

7304 Good Samaritan Court, Bldg. 300

El Paso, TX 79912

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References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

114 reviews from families & visitors

Official Website

Visit whiteacresrehab.com

TX HHSC — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.