White Acres Assisted Living LLC
Families consistently rate this highly — reviewers highlight compassionate and caring nursing staff. Schedule a visit to confirm the fit.
based on 108 Google reviews
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What this means for your family
This facility offers exceptionally kind and dedicated nursing staff that provides great emotional support to families. However, you should investigate the current status of facility maintenance, specifically regarding mold and plumbing, and verify that communication protocols are being strictly followed.
Google Reviews
Google Reviews
108 reviews on Google“White Acres is widely praised for its compassionate and attentive nursing staff, with many families noting the emotional support provided during difficult transitions. However, potential residents should be aware of serious allegations regarding facility maintenance, such as mold and plumbing issues, as well as specific instances of poor communication and hygiene concerns.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Clean and well-maintained environment
- Attentive social workers and administrators
- Professional and helpful rehabilitation services
Concerns
- Facility maintenance issues including mold and plumbing (mentioned by 2 reviewers)
- Inconsistent communication with families and medical providers (mentioned by 2 reviewers)
- Concerns regarding hygiene and proper care during hygiene tasks
Rating Trends
Tap a year to see what changed
Distribution · 111 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It's wonderful to see how much the staff is praised for being so compassionate; how do you ensure that this level of personalized care is maintained as the community grows?
- 2Since you are memory care certified, could you tell us more about the specific daily activities and social engagement programs available for residents?
- 3What is your protocol for communicating important updates or changes in a resident's health to family members to ensure we are always in the loop?
- 4How does the facility manage routine maintenance and upkeep to ensure the environment stays clean and comfortable for everyone?
- 5Could you describe the process for handling medical emergencies or sudden changes in health needs during the overnight hours?
- 6How do the nursing and care teams coordinate with the rehabilitation services to support a resident's physical well-being?
Personalized based on this facility's data
Key Review Excerpts
“White Acres Nursing Home truly goes above and beyond for their residents. The staff is kind, attentive, and always willing to help in any way they can.”
“The building is always clean, welcoming, and well-maintained, which really gives peace of mind. You can tell they take pride in both their care and their environment.”
“I had a really great experience with White Acres! The staff truly cares, and it shows in the way they treat residents and families. I especially want to recognize Lisa the nurse and Lisa the social worker — they are both absolutely amazing.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
White Acres Assisted Living LLC had one Life Safety Code violation identified in September 2023 regarding the maintenance of fire sprinkler components, which was corrected by October 2023. There are currently no active enforcement actions on record for this facility.
Nov 7, 2023Routine
Life Safety Code (1 violations)
The facility failed to inspect, test, and maintain fire sprinkler system components.
Ownership & Operations
Who Operates This Facility
White Acres Assisted Living LLC
for profit
APRIL ROSALES
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
108 reviews from families & visitors
Official Website
Visit whiteacresrehab.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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