Westminster Place
Strong Medicare quality ratings; families often praise highly effective rehabilitation therapy. Still worth an in-person visit.
based on 25 Google reviews
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What this means for your family
Westminster Place is highly regarded for its rehabilitation and therapy programs, making it a strong candidate for post-hospital recovery. However, families should be aware of reports regarding outdated building features and occasional administrative friction; we recommend touring the specific wing your loved one will occupy to ensure it meets your standards.
Google Reviews
Google Reviews
25 reviews on Google“Westminster Place receives high praise for its rehabilitation services, with many families highlighting the attentive nursing staff and effective physical therapy. However, the facility faces criticism regarding administrative professionalism, outdated building infrastructure, and isolated reports of poor hygiene and neglect.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy
- Compassionate and attentive nursing staff
- Well-maintained landscaping and grounds
- Positive long-term resident experiences
Concerns
- Unprofessional or dismissive front desk/administrative staff (mentioned by 2 reviewers)
- Outdated building facilities and infrastructure (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the high marks for your rehabilitation therapy, how do you integrate those services into the daily routines of long-term residents?
- 2I noticed the facility has a long history here; what are your current plans or timelines for updating the building's infrastructure and interior spaces?
- 3We value clear communication; what is the best way for families to stay updated on their loved one's care, and who should we reach out to if we have administrative questions?
- 4I see that you are active in responding to feedback online; how does that commitment to transparency translate into your day-to-day interactions with families?
- 5With your 5-star staffing rating, how do you ensure that the nursing team has enough time to provide personalized, compassionate attention to each resident throughout the day?
- 6Could you walk us through your protocol for handling medical emergencies, and how quickly would a family be notified if a change in health status occurs?
Personalized based on this facility's data
Key Review Excerpts
“The physical and occupational therapists were outstanding—encouraging, knowledgeable, and truly dedicated to helping her regain strength and confidence.”
“The care, the staff, the cleanliness and even the food were awesome. I highly recommend!”
“Most important was the care she received. Her Resident Assistants, Sherese and Roxanne were the best. The food and dining considerations were perfect, thank you Margie.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Westminster Place has recurring issues with infection control and treatment care that have persisted across three surveys from 2022 to 2024, suggesting ongoing challenges in these critical areas. Recent deficiencies in October 2024 also included problems with wound care, bladder management, and pharmacy services. While all violations have correction dates, the repeated pattern of infection control and care treatment deficiencies warrants careful consideration during your visit.
Oct 18, 2024Routine4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nov 3, 2023Routine2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 27, 2022Routine1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Westminster Place
nonprofit
Ownership & Management
Owners
Presbyterian Homes
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit presbyterianliving.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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