Strong Medicare quality ratings; public reviewers often praise highly effective rehabilitation therapy team. Still worth an in-person visit.
based on 128 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 29%
Citadel of Skokie, the has a strong overall Medicare rating. Public reviewers frequently mention: highly effective rehabilitation therapy team and attentive and compassionate nursing staff. Review the component ratings and current source records before deciding.
The Citadel of Skokie receives a high volume of positive reviews praising its rehabilitation services, attentive nursing staff, and clean environment. However, a minority of reviewers report significant concerns regarding cleanliness, staffing ratios, and the facility's suitability for patients without mental health needs. Families should be aware of the polarized nature of the feedback, which ranges from high praise for individual care to serious allegations of neglect.
Quality Themes
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Concerns
Rating Trends
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Distribution · 135 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“I was there every day for the first seven weeks, sometimes for as long as six hours, and still visit regularly, and I've watched or interacted with almost everyone on staff. I am very impressed with their patience, kindness, helpfulness, work ethic and expertise”
“The nursing staff and CNAs are top grade they are good to the residents the food is better than any hospitals I've been to and that's about 4 or more and are room is cleaned and mopped ever day!!!”
“The place is disgusting. It is dirty and very poorly maintained. The very first weekend he was there I had to call SEVERAL times for him to get attention.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple reports triggering 15 complaint-based deficiencies, with serious concerns including neglect and abuse protection, accident prevention, and medication management errors. The facility shows recurring problems with resident safety, quality care, and medication oversight across multiple surveys from 2022-2025. While all deficiencies show correction dates, the pattern of repeated issues in critical care areas and ongoing family complaints suggests persistent quality concerns that warrant careful consideration.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Apr 5, 2024
$8,222
Fine
Apr 5, 2024
$8,824
Fine
Apr 5, 2024
$10,845
Citadel of Skokie, the
for profit
Citadel Healthcare
14 facilities nationwide
Chain avg rating: 3.1/5 · Rank 11 of 13
Owners
Berger Fam Tr Ua 06252014
Owner · Organization
Israel Family Investment Trust
Owner · Organization
Israel Investment Tr
Owner · Organization
Berger, Menachem
Owner
Bruck, Jonah
Owner
Graf, Marcella
Owner
Gross, Shoshana
Owner
Kohen, Yakov
Owner
Proctor, Katherine
Owner
Ripstein, Kenneth
Owner
Stern, Raphaela
Owner
Teller, Ilana
Owner
Weiss, Leonard
Owner
Israel, Benjamin
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Stern, Todd
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
128 reviews from families & visitors
Official Website
Visit citadelofskokie.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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