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Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 63 Google reviews
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Alden Estates of Evanston has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: effective physical and occupational therapy and beautiful, well-maintained facility. Review the component ratings and current source records before deciding.
Alden Estates of Evanston receives highly polarized reviews, with many families praising the facility for its effective physical therapy and compassionate nursing staff during successful rehabilitation stays. However, a significant number of recent reviewers report serious concerns regarding neglect, slow response times to call lights, and poor hygiene, suggesting a decline in consistency and quality of care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 65 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“Regardless of need, every resident is put in a diaper, as staff can take up to an hour to respond to call lights--even for basic restroom assistance. By the end of the hallway on the second floor, there was a strong odor of urine.”
“The therapy was excellent, the food was good, and the doctors and nursing staff were outstanding. I highly recommend it for anyone in need of quality rehabilitation care.”
“The cna's do not care and act like you are such an inconvenience as they are all by the desk chatting. They do not even acknowledge you as you are standing right there. I could not get my father out of there fast enough. Plus it stinks in there.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Alden Estates of Evanston has 14 deficiencies across 5 surveys, with families filing 2 complaints that triggered investigations. The main issues involve fire safety systems, quality of care (including accident prevention and wound care), and resident rights. All deficiencies have correction dates, though fire safety problems with sprinkler systems have recurred multiple times across different surveys, suggesting potential ongoing maintenance challenges.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Alden Estates of Evanston
for profit
The Alden Network
27 facilities nationwide
Chain avg rating: 2.4/5 · Rank 4 of 27
Owners
The Alden Group, Ltd.
Owner · Organization
Audra Elisco Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Lauren Magnusson Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Randi Schullo Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Elisco, Arin
Owner (parent company)
Elisco, Charles
Owner (parent company)
Magnusson, Garrett
Owner (parent company)
Magnusson, Paige
Owner (parent company)
Schullo, Joseph
Owner (parent company)
Schullo, Nicole
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit aldenestatesofevanston.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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