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Westminster-Canterbury of the Blue Ridge

Families consistently rate this highly — reviewers highlight beautiful grounds and landscaping. Schedule a visit to confirm the fit.

250 Pantops Mountain Road, Charlottesville, VA 2291159 bedsLicensed & Active
Google rating
4.4/5

based on 46 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a premium environment with beautiful grounds and high-quality dining. While the care for residents is highly rated, you should be prepared for higher costs and may want to ask about how they manage staff workload to ensure consistent service levels.

Google Reviews

Google Reviews

46 reviews on Google
Westminster-Canterbury of the Blue Ridge is highly regarded for its beautiful campus, scenic mountain views, and high-quality dining experiences. While many families praise the friendly staff and the premium nature of the facility, some visitors have noted confusing signage and occasional instances of stressed staff members.

Quality Themes

Tap a score for details
Food5.0Staff4.5CleanN/AActivities5.0MedsN/AMemoryN/ACommsN/AValue3.0

Strengths

  • Beautiful grounds and landscaping
  • Exceptional dining and buffet quality
  • Friendly and gracious staff
  • Scenic Blue Ridge mountain views

Concerns

  • Confusing campus layout and sparse signage (mentioned by 2 reviewers)
  • Staff appearing stressed or overwhelmed

Rating Trends

Tap a year to see what changed

2344.62021(7)4.52022(6)5.02023(5)4.72024(7)5.02025(3)3.02026(2)

Distribution · 30 analyzed

5
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How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1The views of the Blue Ridge mountains are stunning; how often do residents get to enjoy outdoor activities on the grounds?
  • 2We noticed the dining buffet is a highlight here; could you tell us more about how much input residents have in the daily menus?
  • 3Since the campus is quite large and beautiful, what steps are in place to help new residents and visitors navigate the different buildings easily?
  • 4How does the care team manage resident needs during busy shifts to ensure everyone receives attentive, personalized support?
  • 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
  • 6Could you describe the specific programming and sensory activities available for residents in the memory care wing?

Personalized based on this facility's data


Key Review Excerpts

We went to have dinner with some dear friends, and I must say, I was remarkably impressed with everything about this place. The grounds are beautiful, gorgeous landscaping and lovely walking paths. The main building is amazing — community rooms, a library, tables for card games, even a room for pool players!

Visitor · 2024★★★★★

Top notch facility, I'd be hard pressed to find a better place for my loved ones to live

Family member · 2025★★★★★

The only thing I noticed was that some of the staff seemed very stressed and that made things a little uncomfortable.

Visitor · 2022★★★★
Source: 46 Google reviews

State Inspection History

State Inspections

Source: VA State Licensing Agency

6total
Oct 30, 2025Routine
CleanReport

Type of inspection: Monitoring. Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 10/30/2025 12:00 p.m.-2:30 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 50 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 3 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 3 Observations by licensing inspector: Liability insurance statement, physician's orders, medication administration pass and records, medications, water temperature, first aid kit supplies, criminal background checks on new hires. Additional Comments/Discussion: Staff members were given the opportunity to ask questions. Inspection completed by 2 Licensing Inspectors. An exit meeting was conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Belinda Dyson, Licensing Inspector at (804)840-8313 or by email at Belinda.Dyson@dss.virginia.gov

Nov 8, 2024Routine
CleanReport

Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/08/2024 10:40 a.m.-1:40 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 41 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 3 Number of interviews conducted with residents: 3 Number of interviews conducted with staff: 3 Observations by licensing inspector: medication administration, physician?s orders, medications, lunch meal, menus, activities, required postings, water temperatures Additional Comments/Discussion: Staff members were given the opportunity to ask questions. Accompanied by Licensing Inspector Shelby Haskins An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Belinda Dyson, Licensing Inspector at- (804) 662-9780 or by email at belinda.dyson@dss.virginia.gov

May 29, 2024Complaint
CleanReport

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 05/29/2024 12:00 p.m.-1:15 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 05/16/2024 regarding allegations in the area(s) of: General Provisions and Resident Care and Related Services Number of residents present at the facility at the beginning of the inspection: 44 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: NA Number of staff interviewed: 4 Number of interviews conducted with residents: 3 Observations by licensing inspector: Lunch meal, food and storage areas, menus and residents enjoying lunch meal, health inspection from 3rd party source. Additional Comments/Discussion: Staff members were given the opportunity to ask questions. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Belinda Dyson, Licensing Inspector at- (804) 662-9780 or by email at belinda.dyson@dss.virginia.gov

Sep 25, 2023Other
CleanReport

Number of residents present at the facility at the beginning of the inspection: 47 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 8 Number of staff records reviewed: 4 Number of interviews conducted with residents: 3 Number of interviews conducted with staff: 4 Observations by licensing inspector: medication administration, physician?s orders, medications, lunch meal, menus, activities, required postings Additional Comments/Discussion: The staff was given the opportunity to ask questions An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Belinda Dyson, Licensing Inspector at- (804) 662-9780 or by email at belinda.dyson@dss.virginia.gov

Nov 3, 2022Routine
CleanReport

Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/3/20222 10:00 a.m.-2:15 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 47 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 8 Number of staff records reviewed: 4 Number of interviews conducted with residents: 3 Number of interviews conducted with staff: 4 Observations by licensing inspector: medication administration, physician?s orders, medications, lunch meal, menus, activities, required postings Additional Comments/Discussion: The facility informed Inspector the agency?s Infection Control Team had been to the facility recently and provided a few recommendations. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Belinda Dyson, Licensing Inspector at- (804) 662-9780 or by email at belinda.dyson@dss.virginia.gov

Nov 17, 2021Routine
CleanReport

A monitoring inspection was initiated on 11/17/2021 and concluded on 11/19/2021. The Administrator was contacted by telephone to initiate the inspection. The Administrator reported that the current census was 37. The Inspector emailed the Administrator a list of items required to complete the remote documentation review portion of the inspection. The Inspector reviewed 3 resident's records, 3 staff records, staff schedules, sworn affidavits and criminal background checks, menus, activities calendar, health care and dietitian oversights, pharmacy/medication reviews, fire inspection, fire drills, physician's orders, medication administration records submitted by the facility to ensure documentation was complete. The Inspector conducted the on sight portion of the inspection on 11/19/2021. An exit interview was conducted with the Administrator and the Director of Wellness on the date of inspection where findings were reviewed and an opportunity was given for questions, as well as for providing any information or documentation which was not available during the inspection. The information gathered during the inspection determined no violations with applicable standards or law. No violations were issued.

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References & Resources

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