Westhaven Manor
Families consistently rate this highly — reviewers highlight warm, attentive, and professional staff. Schedule a visit to confirm the fit.
based on 43 Google reviews
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What this means for your family
Westhaven Manor offers a warm, community-focused environment with highly praised staff, making it a strong candidate for independent seniors. However, families should conduct a thorough tour and specifically ask about the current status of elevator repairs and the enforcement of the non-smoking policy, as these have been significant pain points for residents recently.
Google Reviews
Google Reviews
43 reviews on Google“Westhaven Manor is widely praised for its friendly, professional staff and a welcoming community atmosphere that makes residents feel safe and at home. While many residents enjoy the activities and well-maintained apartments, some families have raised serious concerns regarding building maintenance, specifically broken elevators, and issues with smoke exposure in a supposedly non-smoking facility.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional staff
- Strong sense of community and friendly neighbors
- Clean and well-maintained living spaces
- Engaging activities and social opportunities
Concerns
- Persistent elevator outages causing mobility issues (mentioned by 2 reviewers)
- Failure to enforce non-smoking policies (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to shape the daily experience here at Westhaven Manor?
- 2With 144 residents, how do you ensure that the sense of community remains strong and that everyone feels included in your social activities?
- 3I understand that maintaining smooth mobility is important for residents; what is your current plan for addressing the elevator maintenance to ensure everyone can move freely between floors?
- 4We value a clean and healthy environment; could you walk us through how you manage and enforce your community-wide smoking policies?
- 5Given your focus on engaging activities, what are some of the most popular social opportunities that help new residents build friendships with their neighbors?
- 6How does your staff balance the professional care provided with the personal, warm touch that so many residents seem to appreciate?
Personalized based on this facility's data
Key Review Excerpts
“My mother has lived there since 2015 and while the company has gone through a couple ownership changes resulting in some changes in services offered, there’s been one consistent factor that remains high quality and priceless: the caring and supportive nature of the staff, particularly Katlyn in the front office.”
“Absolutely the BEST place! De Ann (manager) and her entire staff are the sweetest and kindest people. They all work extremely hard to make Westhaven a spectacular home for the residents.”
“I have a friend that lives here now. And this place is terrible the elevator is broken and has been for over 6 months and the middle elevator is never working either.. so for all of these older people you have to walk all the way to the west side of the building just to get downstairs”
Ownership & Operations
Who Operates This Facility
Westhaven Manor Limited Partnership
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit westhavenmanor.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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