Wentworth Rehab & Hcc
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 36 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (25 vs median 11.0)
Bottom 25% in IL · Below recommended RN staffing · Worst in THE ALDEN NETWORK chain · $370,932 in fines · Abuse citation
What this means for your family
This facility has a history of critical safety incidents, particularly regarding the supervision of residents with dementia and general facility hygiene. While some rehab patients report positive outcomes, the recurring reports of neglect and pest issues suggest significant risks; we strongly recommend looking elsewhere or conducting an unannounced, thorough inspection of the specific wing your loved one would occupy.
Google Reviews
Google Reviews
36 reviews on Google“Wentworth Rehab & HCC faces severe and recurring allegations of neglect, unprofessionalism, and poor facility maintenance, including reports of pest infestations. While a small subset of reviewers reports positive experiences with therapy and staff, the overwhelming majority of feedback highlights critical safety failures, particularly regarding the care of residents with dementia.”
Quality Themes
Tap a score for detailsStrengths
- Occasional reports of responsive nursing staff
- Effective rehabilitation therapy for some patients
- Clean environment noted by a minority of visitors
Concerns
- Severe neglect and lack of supervision for vulnerable residents (mentioned by 6 reviewers)
- Understaffing leading to slow response times (mentioned by 4 reviewers)
- Pest infestations (roaches and mice) (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 42 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With the recent state inspections, what specific steps has the facility taken to address the identified deficiencies and improve overall care?
- 2How does the nursing team ensure that medication management is handled accurately and that no doses are missed during shift changes?
- 3What specific protocols are in place to ensure residents are supervised closely and that their safety is maintained at all times?
- 4I noticed some feedback regarding the cleanliness of the facility; what is your current routine for pest control and maintaining a sanitary environment?
- 5Could you tell me more about the daily activities and social events available to help residents stay engaged and connected?
- 6How does the communication process work between the nursing staff and family members, especially regarding changes in a resident's health status?
Personalized based on this facility's data
Key Review Excerpts
“My uncle suffers from dementia and was left outside the facility unaccounted for resulting in him being declared a missing person.”
“My step father was totally neglected. He was there overnight and I found him at 2:00 pm sitting in a borrowed wheelchair, shivering, without his oxygen, bent over softly calling “help, help, help “.”
“I have a church & Friend member there. She’s been there over 3 years and resides on the memory floor... They keep the residents and their surroundings clean. They also engage the residents with music.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 38 complaints against this facility, raising serious concerns about resident safety. The most recurring problems involve accident prevention and supervision, abuse/neglect protections, and medication management. While all deficiencies show correction dates, the pattern of repeated violations in critical safety areas—including multiple abuse and neglect citations and persistent accidents—suggests ongoing systemic issues that families should carefully investigate before placement.
Dec 6, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nov 25, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 25, 2025Complaint1
Resident Rights Deficiencies
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Jul 3, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 20, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 4, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Mar 5, 2025
$86,190
Payment Denial
Mar 5, 2025
43-day denial
Fine
Nov 8, 2024
$6,955
Fine
May 23, 2024
$47,294
Payment Denial
May 23, 2024
2-day denial
Fine
Mar 22, 2024
$123,750
Fine
Sep 22, 2023
$25,198
Fine
Jun 8, 2023
$27,349
Ownership & Operations
Who Operates This Facility
Wentworth Rehab & Hcc
for profit
Chain Affiliation
The Alden Network
27 facilities nationwide
Chain avg rating: 2.4/5 · Rank 21 of 27 (Worst)
Ownership & Management
Owners
The Alden Group, Ltd.
Owner · Organization
Audra Elisco Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Lauren Magnusson Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Randi Schullo Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Elisco, Arin
Owner (parent company)
Elisco, Audra
Owner (parent company)
Elisco, Charles
Owner (parent company)
Magnusson, Garrett
Owner (parent company)
Magnusson, Lauren
Owner (parent company)
Magnusson, Paige
Owner (parent company)
Schullo, Joseph
Owner (parent company)
Schullo, Nicole
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit aldenwentworth.com
Medicare data downloads
Original nursing home datasets
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