See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Wells Point Lodge

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

401 S Heatherwilde Blvd, Wells Point · Pflugerville, TX 7866040 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.9/5

based on 20 Google reviews

5
4
3
2
1
Wells Point Lodge Assisted Living in Pflugerville, TX — Street View
Street View

Watch Wells Point Lodge

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is an excellent choice for families seeking a warm, community-oriented environment with exceptional staff care. While the dining and social activities are major strengths, if your loved one requires a private room, you should inquire about the specific dimensions of shared accommodations to ensure they have enough space for mobility.

Google Reviews

Google Reviews

20 reviews on Google
Families can expect a deeply compassionate environment where staff members are frequently praised for treating residents like family. While the facility excels in providing emotional support and engaging activities, some older reviews suggest a potential lack of space in certain room configurations for residents sharing a room.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean9.0Activities9.0MedsN/AMemoryN/AComms9.0Value7.0

Strengths

  • Compassionate and attentive nursing staff
  • Engaging social activities and programs
  • Friendly and accommodating administration
  • High-quality, personalized dining options

Concerns

  • Limited space in shared bedrooms for two adults

Rating Trends

Tap a year to see what changed

234'16(2)'18(12)'22(2)'24(4)'26(2)

Distribution · 40 analyzed

5
36
4
4
3
0
2
0
1
0

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I've heard such wonderful things about the compassion of your nursing staff; how do you ensure that level of attentive care remains consistent for every resident?
  • 2Since the dining experience is a highlight here, could you tell us more about how you personalize meal options to meet individual dietary needs?
  • 3We'd love to hear more about the social programs available—what are some of the most popular activities that keep residents engaged throughout the week?
  • 4For residents who might be sharing a room, how do you manage the layout to ensure everyone still has plenty of personal space and comfort?
  • 5It's great to see the administration is so welcoming; how often do you check in with families to ensure we are all on the same page regarding care?
  • 6In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate care and communication with the family?

Personalized based on this facility's data


Key Review Excerpts

The moment we entered into Wells Point we knew we had found my Mom's home!! Everyone is helpful and will love your loved ones like their own!!

Family of a resident · 2026★★★★★

He enjoyed the community-focused nature of Wells Point and the extra attention the folks in the kitchen paid to getting him the food he wanted (strawberry shakes!).

Family of a deceased resident · 2024★★★★★

My husband has recently passed away and I can’t even begin to say how pleased I was with his treatment. Nicole, Rosemary and Dericka were just wonderful.

Spouse of a deceased resident · 2024★★★★★
Source: 20 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

4total
2deficiencies

Key Findings

Wells Point Lodge has a history of regulatory violations, including past issues with fire safety systems and more recent administrative penalties regarding staffing levels and emergency transfer arrangements. While some older life safety issues were corrected, recent enforcement actions indicate concerns regarding resident supervision and emergency care planning.

Jun 4, 2025Enforcement
PenaltyReport

Administrative Penalty — 553.253(c)(3)(E) The facility failed to have sufficient staff to assure that each resident would receive the kind and amount of supervision and care required to meet basic needs.

Nov 13, 2023Enforcement
PenaltyReport

Administrative Penalty — 553.261(b)(1)(A) The facility failed to make arrangements for emergency care or transfer to an appropriate place for treatment.

Mar 4, 2022Routine
CleanReport

No deficiencies found during this inspection.

Sep 3, 2018Routine

Life Safety Code (2 violations)

Life Safety CodeCorrected Sep 1, 2018

The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Aug 17, 2018

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pf Senior Living LLC

Organization Type

for profit

Management Company

RSL HEALTHCARE MANAGEMENT LLC

Administrator

ROSEMARY DRAKE

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call