Assisted Living

Wells Point Lodge

Name: Public quality & inspection record for Wells Point Lodge
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

401 South Heatherwilde Blvd, Wells Point · Pflugerville, TX 78660|Reported capacity: 20|Licensed & active

Source: TX HHSC — view official record

Google rating

4.9/5

based on 20 Google reviews

(512) 251-1640 Directions Website

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What this means for your family

Public Google reviewers rate Wells Point Lodge highly. Reviewers highlight: compassionate and attentive nursing staff, engaging social activities and musical programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

22 public Google reviews available

Families can expect a deeply compassionate environment where staff members are frequently praised for treating residents like family. While the facility excels in providing a sense of community and personalized care, some older reviews suggest the physical layout of certain rooms may be tight for two adults.

Quality Themes

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Strengths

Compassionate and attentive nursing staff
Engaging social activities and musical programs
Personable and communicative administration
High-quality, personalized dining options

Concerns

Small bedroom size for shared occupancy

Rating Trends

Tap a year to see what changed

Distribution · 22 analyzed

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Since the administration is known for being so communicative, how do you typically keep families updated on their loved one's day-to-day well-being?
2We love hearing about the musical programs here; could you tell us more about the types of social activities and live music scheduled for the residents?
3With the personalized dining options you offer, how much input does a resident have in choosing their daily meals?
4How does the nursing staff approach medical care and managing emergencies during the overnight hours?
5We noticed the rooms are quite cozy; if we were looking at a shared occupancy option, how do you ensure each resident still has plenty of personal space?
6How does the staff ensure that the attentive, compassionate care mentioned by others is maintained consistently across all shifts?

Personalized based on this facility's data

Key Review Excerpts

“The moment we entered into Wells Point we knew we had found my Mom's home!! Everyone is helpful and will love your loved ones like their own!!”

Long-term resident's family · 2026★★★★★

“My husband has recently passed away and I can’t even begin to say how pleased I was with his treatment. Nicole, Rosemary and Dericka were just wonderful.”

Deceased resident's spouse · 2024★★★★★

“Staff members greet you when you visit and are responsive to requests and concerns. Susan LaBree, the facility administrator is helpful and easy to communicate with.”

Long-term resident's family · 2019★★★★★

Source: 22 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

2deficiencies

Key Findings

The most recent inspection on April 13, 2023, identified two health code violations regarding manager training documentation and resident service plan timelines. One of these issues was successfully corrected by May 8, 2023, and there are currently no active enforcement actions against the facility.

Apr 13, 2023Routine2 deficiencies reported

View official report

Health Code (2 violations)

Health Code

The facility failed to have evidence showing that the manager completed the required 12 hours of annual continuing education.

Health CodeCorrected May 8, 2023

The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pf Senior Living, LLC

Organization Type

for profit

Management Company

RSL HEALTHCARE MANAGEMENT LLC

Administrator

NICOLE WATTS

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(512) 251-1640

wellspointlodge.com

scott@rensl.com

401 South Heatherwilde Blvd

Pflugerville, TX 78660

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

20 reviews from families & visitors

Official Website

Visit wellspointlodge.com

TX HHSC — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.