Springs of Austin Memory Care
Families consistently rate this highly — reviewers highlight attentive and compassionate care staff. Schedule a visit to confirm the fit.
based on 34 Google reviews
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What this means for your family
This facility offers a highly clean and engaging environment with a staff that many families find exceptionally caring. However, you must perform due diligence regarding safety and security, as there are specific, serious allegations of theft and failure to prevent falls.
Google Reviews
Google Reviews
34 reviews on Google“Families generally praise The Springs of Austin for its clean, bright, and home-like environment and its exceptionally attentive, compassionate staff. While many reviewers highlight the high quality of care and engagement activities, there are serious, critical allegations regarding resident safety and theft that must be investigated.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and compassionate care staff
- Immaculate cleanliness and modern facility
- Engaging activities including games and crafts
- Warm, home-like atmosphere
Concerns
- Serious allegations of resident injury and theft (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the warm, home-like atmosphere here; how do you maintain that small-scale, intimate feeling with only 16 residents?
- 2The staff's compassion is frequently highlighted in your feedback; how do you ensure this level of attentive care remains consistent across all shifts?
- 3We love the idea of the engaging crafts and games mentioned in your community updates; could you walk us through a typical afternoon of activities for the residents?
- 4With the modern and immaculate facility you have here, what specific protocols do you have in place to ensure resident safety and the security of their personal belongings?
- 5In the event of a medical emergency or a sudden change in health, what is the immediate process for coordinating care between your staff and outside medical providers?
- 6How do you involve families in the daily life and social activities of the memory care community?
Personalized based on this facility's data
Key Review Excerpts
“The facility feels more like a home than a facility. The living room areas are bright and cheerful. Everything is super clean.”
“The staff is exceptionally friendly and always willing to help. The facility is well-maintained, with a strong focus on cleanliness and comfort.”
“The staff is amazing, and they keep all of the residents engaged, every day! They keep the residents engaged with painting, crafts, games and puzzles, all which are so important in elderly care.”
Ownership & Operations
Who Operates This Facility
The Springs of Austin LLC
for profit
HARRIET AHOLU
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit springsofaustin.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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