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Public Google reviewers rate this highly and often mention exceptional dining service and food quality. Schedule a visit to confirm the fit.
based on 165 Google reviews
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Public Google reviewers rate The Watermark at Almaden highly. Reviewers highlight: exceptional dining service and food quality, luxurious amenities and beautiful grounds. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Watermark at Almaden is highly regarded for its luxury amenities, including a heated pool, golf simulator, and beautiful outdoor spaces. Families frequently praise the exceptional dining experience and the warm, attentive service provided by specific staff members like Bianca and Betty. However, some families have raised serious concerns regarding inconsistent medical care and responsiveness to resident needs in assisted living and memory care settings.
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Distribution · 171 analyzed
The owner provides highly personalized, enthusiastic responses that frequently name-drop specific staff members mentioned in reviews. They demonstrate deep engagement by validating specific details like food items, amenities, and even personal emotional sentiments.
Personalized based on this facility's data
Key Review Excerpts
“My mother fell repeatedly at night and no one told me about it until it got so bad she had to be hospitalized.”
“The Watermark at Almaden looks and feels more like a luxury resort than a retirement community.”
“The food services are the best part. Not just because the food is delicious and varied, but mostly due to the extremely helpful and frie”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
FACILITY EVALUATION REPORT
COMPLAINT INVESTIGATION REPORT
The inspection was a Case Management visit concerning Death Reports for residents R1 and R2. Two Type A deficiencies were cited related to the failure to update resident R2's pre-admission appraisal and fall prevention plan following multiple documented falls. The facility was advised to submit a written plan of action to correct these immediate risks.
The facility underwent an unannounced case management visit regarding an incident report. The Licensing Program Analyst met with staff and reviewed documentation for the involved residents. No deficiencies were cited during this case management visit.
This report details a complaint investigation conducted following an initial complaint received on 09/18/2025. The investigation found that there was not a preponderance of evidence to prove the allegations, resulting in the findings being deemed UNSUBSTANTIATED. No deficiencies were cited from the California Code of Regulations, Title 22.
The facility underwent an unannounced Case Management - Incident visit regarding an incident report from 1/8/2026. The Licensing Program Analyst conducted interviews with four staff members and determined that further investigation is needed for the case management review. No deficiencies were cited per California Code of Regulations, Title 22.
The facility underwent an unannounced Required 1 Year visit. The inspector noted that the facility was well-maintained, with clear exits, adequate food supplies, and secured medications. No deficiencies were cited per California Code of Regulations, Title 22.
Us Alliance Holden of San Jose Tentant;watermark
COREY MILLER
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