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Assisted Living · Waterford, MI
3385 Pontiac Lake Rd., Waterford, MI 48328
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 20 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Waterford Oaks Senior Care, INC. highly. Reviewers highlight: compassionate and attentive staff, intimate, non-corporate environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Waterford Oaks Senior Care is frequently praised for its intimate, non-corporate atmosphere and compassionate staff who provide dedicated care during end-of-life and memory care transitions. Families appreciate the personalized attention residents receive, noting that the facility offers a more supportive environment than larger, institutional alternatives.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Multiple reviewers highlight the staff as caring, attentive, and supportive during difficult health transitions.
A reviewer specifically noted excellent care for a spouse battling frontal dementia.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Rating Trends
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Distribution · 7 analyzed
This facility responds to some reviews.
Key Review Excerpts
“My father was here for 3 months in hospice and had a caring and attentive staff. Briana went above and beyond to keep my dad comfortable, laughing and peaceful in his last days.”
“This place is a great for someone who needs to be at a smaller, non-corporate facility and needs possible extra attention and company.”
“My wife, Kathy, entered the memory west 3/31/25! Her care here was excellent, battling frontal dementia! The staff took great care & compassion toward her.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious safety concerns, including a resident wandering away from the facility and a period of understaffing. While some older reports showed no deficiencies, the most recent investigation documented a failure to perform required safety checks.
Resident A wandered away from the facility unnoticed during the night and was found in a ditch; staff failed to perform required two-hour resident checks and were distracted by personal phone use.
The facility was found to be understaffed.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Waterford Oaks Senior Care INC.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit waterfordoaksseniorcare.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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