Waterford Oaks Senior Care, INC.
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 6 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate, personalized approach, particularly for families seeking a smaller, non-corporate setting for hospice or memory care. Because the reviews are consistently positive but limited in detail, we recommend scheduling a tour to observe staff-to-resident interactions firsthand.
Google Reviews
Google Reviews
6 reviews on Google“Waterford Oaks Senior Care is frequently praised for its intimate, non-corporate atmosphere and compassionate staff who provide dedicated care during end-of-life and memory care transitions. Families appreciate the personalized attention residents receive, noting that the facility offers a more supportive environment than larger, institutional alternatives.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Intimate, non-corporate environment
- Excellent support during hospice and end-of-life care
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the intimate size of Waterford Oaks with only 20 residents, how does the staff tailor daily activities to ensure everyone feels included and engaged?
- 2I noticed the team is highly praised for their compassion during end-of-life care; could you share how you support families and residents through those transitions?
- 3With your focus on a non-corporate, home-like environment, how do you balance that personal touch with the need for rigorous medical oversight and emergency response?
- 4I appreciate that you take the time to respond to feedback online; how do you use that communication with families to continuously improve the care provided here?
- 5Since the atmosphere is so close-knit, how do you facilitate social connections between the 20 residents to ensure no one feels isolated?
- 6What is your process for keeping family members updated on changes in a resident's health, especially given the attentive nature of your staff?
Personalized based on this facility's data
Key Review Excerpts
“My father was here for 3 months in hospice and had a caring and attentive staff. Briana went above and beyond to keep my dad comfortable, laughing and peaceful in his last days.”
“This place is a great for someone who needs to be at a smaller, non-corporate facility and needs possible extra attention and company.”
“My wife, Kathy, entered the memory west 3/31/25! Her care here was excellent, battling frontal dementia! The staff took great care & compassion toward her.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious safety concerns, including a resident wandering away from the facility and a period of understaffing. While some older reports showed no deficiencies, the most recent investigation documented a failure to perform required safety checks.
Oct 30, 2025Complaint
Resident A wandered away from the facility unnoticed during the night and was found in a ditch; staff failed to perform required two-hour resident checks and were distracted by personal phone use.
Nov 19, 2024Complaint
The facility was found to be understaffed.
Jun 11, 2024RoutineCleanReport
No deficiencies found during this inspection.
Oct 12, 2007OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Waterford Oaks Senior Care INC.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit waterfordoaksseniorcare.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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