Lourdes Rehabilitation and Healthcare Center
Strong Medicare quality ratings; families often praise highly skilled and compassionate nursing staff. Still worth an in-person visit.
based on 13 Google reviews
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What this means for your family
Lourdes Rehabilitation and Healthcare Center is highly regarded for its dedicated therapy teams and professional nursing staff, making it a strong candidate for post-surgical recovery. Because the facility maintains a very high level of satisfaction across all reviews, families can feel confident in the quality of care provided, though it is always recommended to schedule a tour to observe the current environment firsthand.
Google Reviews
Google Reviews
13 reviews on Google“Lourdes Rehabilitation and Healthcare Center receives consistently high praise from families and patients for its compassionate, skilled staff and effective rehabilitation programs. Reviewers frequently highlight the facility's cleanliness, the dedication of the therapy teams, and the supportive environment provided during recovery. While the reviews are overwhelmingly positive, they primarily focus on short-term rehab experiences and long-term care outcomes.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and compassionate nursing staff
- Exceptional physical and occupational therapy teams
- Clean and well-maintained facility environment
- Strong communication and family support during recovery
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given your facility's strong reputation for physical and occupational therapy, how are personalized recovery plans integrated into a resident's daily routine?
- 2With your high CMS staffing rating, could you explain how your team maintains such consistent communication with families during the rehabilitation process?
- 3I noticed the facility has a very clean and well-maintained environment; what specific protocols do you follow to ensure this level of upkeep for the residents?
- 4Regarding the recent state violation, could you walk us through the steps you have taken to address that issue and prevent similar occurrences in the future?
- 5Since you have a smaller capacity of 80 residents, how does this size allow your staff to provide more individualized attention compared to larger facilities?
- 6What does a typical social or recreational day look like for residents here, and how do you encourage participation among those who might be hesitant?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team was exceptional and caring. I wanted aggressive therapy and that is I what I got. They encouraged me and provided added support when I was struggling.”
“The entire staff was professional, highly skilled, compassionate, and friendly. I could sleep well knowing my mom was in awesome care!”
“Lourdes Rehab is a very well run, clean, compassionate place. They did a great job caring for my father during a two week stay. Debbie Foster went above and beyond as my father’s advocate.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lourdes Rehabilitation and Healthcare Center shows a moderate compliance record with 12 deficiencies across three surveys, all corrected by the facility. The main recurring issues involve quality of care and safety (including pressure ulcer care and accident prevention), medication management, and resident rights. While no complaints were filed, families should ask about recent improvements in these care areas during visits.
Aug 28, 2025Routine1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jul 23, 2024Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Aug 24, 2023Routine6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Federal Penalties
Fine
Aug 24, 2023
$15,593
Ownership & Operations
Who Operates This Facility
Lourdes Rehabilitation and Healthcare Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit lourdesseniorcommunity.org
Medicare data downloads
Original nursing home datasets
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