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Assisted Living · Waterford, MI
900 N Cass Lake Rd, Waterford, MI 48328
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 180 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
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Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Independence Village of Waterford highly. Reviewers highlight: highly responsive and compassionate management team, clean, well-maintained, and modern facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Independence Village of Waterford (formerly The Inn at Cass Lake) is generally praised for its welcoming atmosphere, clean facility, and a highly regarded management team, particularly Tiffani and Shereida. While many families report that their loved ones thrive due to the active social calendar and attentive staff, some reviewers have raised concerns regarding food quality and occasional communication lapses during medical transitions.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
The vast majority of reviews highlight the staff as caring, professional, and instrumental in the positive transition of residents.
While management is praised for sales and tours, some families reported significant delays in status updates during medical issues.
Reviewers consistently describe the facility as clean, modern, and well-maintained.
While some residents enjoy the meals, multiple reviewers specifically criticized the food quality, temperature, and lack of variety.
Residents and families frequently mention a robust schedule of daily activities and social events.
Several reviewers specifically mention the facility as a good value for the amenities provided.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 106 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“From the time we walked in the door Tiffani and Shereida set our mind at ease that Mom would be comfortable, safe and well cared for.”
“The food, three meals a day served like a top notch restaurant and the food is delicious! Fresh food. We are recommending to everyone. And affordable.”
“The facility is undergoing some renovations, so some things are a little untidy right now (but hey, ya' can't make an omelet without breaking an egg).”
900 N Cass Lake Road Owner LLC
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Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Google Maps
Photos, directions & neighborhood info
Google Reviews
102 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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