Inn at Cass Lake
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 100 Google reviews
Watch Inn at Cass Lake
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What this means for your family
This facility is an excellent choice for seniors seeking a vibrant, social environment with high-quality dining and attentive care. While the community is currently undergoing some renovations that may cause minor untidiness, the overall standard of cleanliness and staff engagement remains exceptionally high.
Google Reviews
Google Reviews
100 reviews on Google“Families considering this facility can expect a highly compassionate environment characterized by attentive staff and a strong sense of community. Reviewers frequently praise the high quality of food, the variety of engaging activities, and the cleanliness of the renovated apartments. While most feedback is overwhelmingly positive, one reviewer noted a significant billing dispute with a vendor, and another mentioned that ongoing renovations may cause temporary untidiness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- High-quality, restaurant-style dining
- Engaging daily activities and programs
- Clean and newly renovated facilities
- Welcoming and supportive community atmosphere
Concerns
- Ongoing renovations causing temporary untidiness
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard such wonderful things about the dining experience here; could you tell us more about how the restaurant-style meals are planned and served?
- 2With the recent renovations to the facility, are there any specific areas that are still being updated or any temporary changes to the layout we should know about?
- 3The community seems to have such a vibrant atmosphere; what kind of daily activities or social programs are available to help residents stay engaged?
- 4We noticed how much the management values communication with families through their responses to feedback; how do you typically keep us updated on our loved one's well-being?
- 5In the event of a medical emergency or a sudden change in health during the night, what is the protocol for getting immediate care for a resident?
- 6The staff is frequently praised for being so attentive; how do you ensure that each resident's unique personal needs and preferences are met daily?
Personalized based on this facility's data
Key Review Excerpts
“Every staff member knows every residence's name, they take the time to speak with them and to interact with them. Not because it's their job but because they genuinely care for the peoples of this community.”
“The food, three meals a day served like a top notch restaurant and the food is delicious! Fresh food. We are recommending to everyone. And affordable.”
“He gets a lot more exercise and much better food than his previous place. We love the staff and they're always there at a moment's notice with any questions to be answered or any concerns.”
Ownership & Operations
Who Operates This Facility
Waterford Retirement Residence LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
100 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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