Waltonwood at Carriage Park II
Families consistently rate this highly — reviewers highlight warm, family-like atmosphere. Schedule a visit to confirm the fit.
based on 38 Google reviews
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What this means for your family
Waltonwood at Carriage Park II is highly regarded for its vibrant social atmosphere and dedicated staff, making it a great choice for seniors who value an active lifestyle. However, families should be aware of the potential for annual rent increases and should inquire about current nursing staffing ratios to ensure their loved one's needs will be met consistently.
Google Reviews
Google Reviews
38 reviews on Google“Waltonwood at Carriage Park II is widely praised for its warm, family-like atmosphere and a robust life enrichment program that keeps residents engaged. Families frequently highlight the kindness and dedication of the staff, though some reviewers have noted concerns regarding annual rent increases and the strain on nursing staff due to workload.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-like atmosphere
- Engaging life enrichment and activity program
- Courteous and dedicated staff
- Clean and well-maintained facilities
Concerns
- Annual rent increases (mentioned by 2 reviewers)
- Nursing staff overworked/understaffed (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 104 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is quite active in responding to feedback online; how does that open communication style translate to how you keep families updated on their loved one's daily life?
- 2With the vibrant life enrichment program mentioned by so many, could you walk us through a sample activity calendar for a resident who loves staying socially active?
- 3We understand that costs can evolve over time; could you explain how your annual rate adjustment process works so we can plan for the long term?
- 4Given the importance of consistent care, how do you ensure your nursing team feels supported and energized so they can provide the best attention to each of the 61 residents?
- 5When a resident has an urgent medical need, what is the specific protocol for notifying family members and coordinating with local healthcare providers?
- 6The facility feels very warm and well-maintained; what specific steps do you take to ensure that the environment remains comfortable and clean for everyone as the community ages?
Personalized based on this facility's data
Key Review Excerpts
“The Life Enrichment Program has kept mom engaged and active even in covid times! Nichole and Sarah are fun and encouraging ! They get to know the residents and what they like and are good at!”
“The community is amazing, but the nurses are so over-worked they don't even get breaks and they feel the need to eat dinner out of a closet.”
“My mom was a bit apprehensive about selling her home and moving but when walked her through she was excited. All she speaks of now is how much she loves it here and so happy that I found th”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding the accuracy of medication administration records, specifically regarding the reasons for giving as-needed medications. Additionally, there have been findings related to incomplete staff training records and the need for better documentation of medical devices in resident service plans.
Nov 5, 2025Routine
Lack of verified staff training in employee files, specifically regarding personal care, medication administration, resident rights, and reporting requirements.
Resident A's service plan did not include documentation of a halo bedside assist device used for transfers, which is inconsistent with the facility's procedure guide.
The staff schedule for October 19-25, 2025, did not specify the shift supervisor for each shift.
REPEAT VIOLATION: Narcotic count log was incomplete on multiple shifts; additionally, PRN medications (Myrbetriq and Haloperidol) were documented for incorrect reasons (pain instead of bladder issues/agitation).
Jul 23, 2024RoutineCleanReport
No deficiencies found during this inspection.
Jul 14, 2023Routine
Failure to provide reasonable protective measures for a resident using a 'Halo Ring' bedside device, including lack of physician orders, lack of manufacturer guidelines, and lack of staff training/monitoring plans.
Medication administration records (MARs) showed PRN medications (Acetaminophen, Lorazepam, Hyoscyamine) were administered for reasons inconsistent with physician orders or lacked a documented reason for administration.
Inadequate ventilation in the second-floor Service Center closet and several first and second-floor restrooms and soiled linen rooms.
Apr 5, 2021OtherCleanReport
No deficiencies found during this inspection.
Mar 2, 2021OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Waltonwood at Carriage Park II, L.L.C.
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit waltonwood.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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