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Public Google reviewers rate this highly and often mention warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 61 Google reviews
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Public Google reviewers rate Waltonwood at Cherry Hill II highly. Reviewers highlight: warm, compassionate, and attentive staff, extensive and engaging life enrichment activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Waltonwood at Cherry Hill II is widely praised for its beautiful, well-maintained facility, engaging life enrichment programs, and a compassionate, attentive staff that many families describe as feeling like family. While the majority of reviews are highly positive, some families have raised serious concerns regarding administrative management, billing errors, and occasional lapses in medical follow-through for residents.
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Distribution · 63 analyzed
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Key Review Excerpts
“My dad has lived here (for $7000 per month) since June 2018. While the facility is aesthetically pleasing to look at, and they give families all the attention/information during the enrollment process, watch out because once you sign the lease, you and your loved one are given less than adequate care.”
“The staff & young people that work here definitely deserve 5 stars. However the management here deserves 2 stars at best. Between issues with maintenance & mistakes on our bill each month I am unable to give more than 3 stars.”
“From our initial tour on 3/25/26 through move in on 3/28/26, she was consistently professional, patient, and genuinely compassionate. This kind of transition can be emotional and stressful for a family, but Renee made the process feel much more manageable.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified several recurring issues, including incomplete resident service plans, inadequate staff training documentation, and unclear medication instructions. There have also been specific concerns regarding the timely update of medical orders and employee health screenings.
Employee #1's TB screening was not completed within ten days of hire and prior to occupational exposure.
Staff training records for Employees #2, #3, #4, #5, and #6 lacked required documentation for various training components (e.g., medication administration, personal care, etc.).
Service plans for Residents B, D, and E were not signed, making it impossible to determine if changes were reviewed with residents/representatives. Additionally, hospice services for Residents B and E were not documented in their service plans.
Failure to assure the home maintains an organized program to provide room and board (Note: This is listed as a repeat violation in the report context).
Resident C's medication administration record (MAR) for December 2025 contained PRN medications (Haloperidol, Hyoscyamine, and Ondansetron) without sufficient instructions regarding whether they should be taken together, separately, or as alternatives.
Resident A's service plan was not updated to reflect an NPO (nothing by mouth) order.
Failure to maintain an organized program to provide protection and supervision, following an allegation that a resident sustained a pressure ulcer.
Waltonwood at Cherry Hill II, L.L.C
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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