Bickford of Canton
Families consistently rate this highly — reviewers highlight beautiful, modern, and clean facility. Schedule a visit to confirm the fit.
based on 52 Google reviews
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What this means for your family
Bickford of Canton offers a beautiful, modern environment with a highly engaged leadership team that many families appreciate. However, you must conduct a thorough, unannounced visit to the memory care wing and ask specific questions about their current staff-to-resident ratios, as multiple families have reported concerning delays in care and hygiene issues.
Google Reviews
Google Reviews
52 reviews on Google“Bickford of Canton is frequently praised for its beautiful, modern facility and a leadership team that many families find compassionate and communicative. However, there is a recurring pattern of concern regarding staffing levels, with multiple reviewers reporting long wait times for assistance and inadequate care in the memory care wing.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, modern, and clean facility
- Compassionate and accessible leadership team
- High-quality, restaurant-style dining
- Welcoming and home-like atmosphere
Concerns
- Chronic understaffing and long response times for call buttons (mentioned by 4 reviewers)
- Inadequate care and hygiene in the memory care unit (mentioned by 2 reviewers)
- High staff turnover and lack of consistent care (mentioned by 2 reviewers)
Rating Trends
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Distribution · 54 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It's wonderful to see how beautiful and modern the facility is; how do you maintain such a clean and home-like atmosphere for the residents?
- 2I noticed the leadership team is very active in communicating with the community; how often can families expect updates regarding their loved one's care?
- 3With the lovely restaurant-style dining you offer, how much flexibility do residents have with their meal choices and daily schedules?
- 4What specific protocols are in place to ensure that call buttons are answered promptly and that staff are always available when needed?
- 5Can you tell me more about the specialized care and hygiene routines provided specifically for residents in the memory care unit?
- 6How do you ensure consistency in care and build long-term relationships between the residents and the caregiving staff?
Personalized based on this facility's data
Key Review Excerpts
“The building is beautiful and well maintained and the staff is friendly and welcoming. Sandi, the executive director was cheerful and helpful and provided us with everything we needed to feel comfortable and at ease.”
“The memory care facility is horrible. The staff is inattentive, ignorant of dementia and Alzheimer behavior, uncaring and not present. The residents sit in urine/feces for a long time and develop rashes.”
“We feel a family member has to be present every day to make sure our mother receives the care she needs. Chronic staffing shortages have resulted in her rarely receiving the level of care she is paying for.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious safety concerns, including failure to notify family of resident injuries, staffing shortages, and incidents of inadequate supervision that resulted in a resident fall and subsequent hospitalization.
Ownership & Operations
Who Operates This Facility
Bickford of Canton, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit bickfordseniorliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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