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Strong Medicare quality ratings; public reviewers often praise kind and respectful nursing staff in certain instances. Still worth an in-person visit.
based on 12 Google reviews
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Vista Pacifica Center has a strong overall Medicare rating. Public reviewers frequently mention: kind and respectful nursing staff in certain instances and staff showing humanity and care toward specific residents. Review the component ratings and current source records before deciding.
Families should exercise extreme caution due to serious allegations regarding resident rights violations, medical neglect, and unsafe fall prevention. While some visitors report seeing kind and respectful treatment from certain nurses, there are deeply concerning reports of staff ignoring physical pain and failing to supervise residents properly.
Quality Themes
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Concerns
Rating Trends
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Distribution · 14 analyzed
Personalized based on this facility's data
Key Review Excerpts
“when I come visit the nurses that bring him out all seem very kind and treat Arturo with love and respect not like a chore but like sometimg that is in them andI appreciate all their effort and humanity...”
“This place violates all residents rights. I have watched them force feed residents and watch tv in the "living room" after denying them their right to go back to their room to rest.”
“Staff seem very concerned re. Residents, but why have there been so many falls with a specific resident. Slips/ falls are not unusual for this type of facility,but falls where injury results in ER visit.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
14
measures
1
measures
1
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Vista Pacifica Center shows significant compliance concerns with 45 deficiencies across 9 surveys, including families filing complaints that triggered additional inspections. The facility has recurring issues with nutrition and dietary services, infection control, and medication management. While all deficiencies show correction dates, the pattern of repeated violations in key care areas, particularly the multiple complaint-driven investigations for serious issues like abuse reporting and infection control, suggests ongoing challenges with consistent quality care that families should carefully consider.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Vista Pacifica Center
for profit
Owners
Undisclosed
Ownership Data Not Available · Organization
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Google Reviews
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