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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 102 Google reviews
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This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 50% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 20 findings, above the CA average of 15.4. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Families considering Jurupa Hills Post Acute will find a facility highly praised for its exceptional physical therapy team and a nursing staff that many describe as warm and caring. However, there are serious, recurring allegations regarding medical neglect, such as improper medication administration and hygiene issues, which should be investigated thoroughly.
Quality Themes
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Concerns
Rating Trends
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Distribution · 91 analyzed
The owner relies heavily on a library of templated responses that vary slightly depending on whether the review is positive or negative. While they occasionally use the reviewer's name, the core of the message is often a repetitive corporate statement about 'delivering high quality care' or 'striving for satisfaction.'
Personalized based on this facility's data
Key Review Excerpts
“Therapy has the most amazing team and where able to get me back on my feet . Really clean facility .”
“The staff is so very patient with him. We moved to Jurupa from Haven because of Jurupas emphasis on physical therapy which is what my loved one needed and wasn’t getting at Haven.”
“The staff were wonderful and caring. Medical team diagnosed what my friend needed to be concerned on her health. The quality of cares is so amazing.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Jurupa Hills Post Acute has concerning patterns with families filing 22 complaints that triggered federal inspections, revealing 67 deficiencies across 19 surveys. The most recurring problems involve appropriate medical care and treatment, medication management, and accident prevention. While most issues show correction dates, one recent treatment deficiency from January 2026 remains uncorrected, and problems persist across multiple years indicating ongoing quality concerns.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal Penalties
Fine
Sep 11, 2024
$34,132
Fine
Jun 5, 2024
$16,777
Fine
Mar 29, 2024
$10,036
Jurupa Hills Post Acute
for profit
Pacs Group
274 facilities nationwide
Chain avg rating: 2.9/5 · Rank 185 of 260
Owners
Providence Group of Southern California LLC
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
102 reviews from families & visitors
Official Website
Visit jurupahillspa.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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