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Continuing Care

Vista Del Monte

Families consistently rate this highly — reviewers highlight beautifully manicured, park-like grounds. Schedule a visit to confirm the fit.

3775 Modoc Road, Hidden Valley · Santa Barbara, CA 93105266 bedsLicensed & Active
Google rating
4.2/5

based on 22 Google reviews

5
4
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What this means for your family

This facility offers an exceptional physical environment with beautiful grounds and excellent fitness amenities. However, because some long-term family members have reported significant declines in hygiene and care quality, you should perform an unannounced visit to verify current staffing and care standards.

Google Reviews

Google Reviews

22 reviews on Google
Vista Del Monte is highly regarded for its beautiful, park-like grounds and a welcoming, community-oriented atmosphere where residents and staff interact warmly. While many praise the fitness facilities and the kindness of specific staff members, some families have reported serious concerns regarding declining quality of care and rising costs over time.

Quality Themes

Tap a score for details
Food4.0Staff8.0Clean3.0Activities9.0MedsN/AMemory5.0Comms6.0Value2.0

Strengths

  • Beautifully manicured, park-like grounds
  • Excellent fitness and aquatic facilities
  • Warm and welcoming community atmosphere
  • Engaging and helpful tour/marketing staff

Concerns

  • Declining quality of care and hygiene (mentioned by 2 reviewers)
  • Increasing monthly costs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.22016(5)4.42018(5)2.72019(3)4.32020(11)5.02021(1)5.02023(1)5.02024(1)

Distribution · 27 analyzed

5
19
4
1
3
0
2
2
1
5

How They Respond to Reviews

55%response rate
Good

The owner provides highly personalized responses to positive reviews, often referencing specific names or personal stories. For negative reviews, they use a professional, formal tone to redirect grievances to private channels and emphasize compliance and service standards.

Questions for Your Tour

  • 1The grounds here look absolutely beautiful; how often do residents get opportunities to enjoy the park-like outdoor spaces?
  • 2We noticed the staff was so welcoming during our arrival; how do you ensure that this warm community atmosphere is maintained across all levels of care?
  • 3Could you tell us more about the fitness and aquatic programs available for residents to stay active?
  • 4What specific steps are being taken to ensure the highest standards of cleanliness and hygiene in the resident living areas?
  • 5How do you manage dining services to ensure high-quality, nutritious meals are provided to everyone every day?
  • 6In the event of a medical emergency during the night, what is the protocol for getting immediate care for a resident?

Personalized based on this facility's data


Key Review Excerpts

The grounds around this community are beautifully manicured and welcoming. A parklike setting with walkpaths and benches around the 9 1/2 acreas.

Resident/Visitor · 2020★★★★★

I bring my client to morning exercise, Alec and Heidi run the gym. They both really care about the well-being and make a difference in the health of the residents.

Caregiver · 2023★★★★★

The staff is doing an excellent job caring for their residents and treats each person as a unique and valued individual.

Family of resident · 2020★★★★★
Source: 22 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

9total
2 Type A— immediate health risk
3 Type B— non-compliance
Clean record— no deficiencies found
Jul 22, 2025Inspection
Clean

The facility underwent an unannounced required Annual Inspection. The inspection covered the physical environment, accommodations, and operational areas, including the kitchen and resident files. No deficiencies were noted during the visit, and the report indicates the facility is in good repair and compliance.

Mar 4, 2025Complaint
Clean

This report details a complaint investigation concerning allegations that facility staff did not meet resident needs. The investigation substantiated the allegation based on an incident where a resident was found soiled and on the floor without having eaten breakfast. Corrective actions included staff retraining on specific resident routines and implementing updated care plans.

Jul 29, 2024Inspection
Clean

The facility underwent a required annual site inspection on July 29, 2024. The inspection covered kitchen operations, common areas, and general facility compliance. No deficiencies were cited during the review of the report.

May 29, 2024Complaint
Clean

This report details the findings of a complaint investigation regarding staff charging a resident fees not listed in the admission agreement. The investigation found that the facility waived all disputed late fees, and the allegation was ultimately deemed Unsubstantiated due to insufficient evidence.

Feb 15, 2024Other
Clean

The site visit was an unannounced Case Management follow-up regarding an immediate exclusion order for a staff member. The administrator confirmed that the excluded staff member has not worked at the facility since July 2, 2022. No citations were issued during this visit.

Jul 27, 2023Inspection
Clean

The facility underwent a required 1-Year Annual site inspection. The inspector noted that the facility was generally compliant, observing that kitchen areas, common areas, and outdoor spaces were clean and sanitary. However, the report indicates that several critical record-keeping items require follow-up during a continuation visit.

Jul 20, 2022Inspection
Clean

The facility underwent a 1-year infection control annual visit on 07/20/2022. While the narrative detailed many implemented infection control protocols, one deficiency was cited regarding fire safety equipment maintenance. The facility was required to correct the outdated servicing dates of multiple fire extinguishers.

Jul 13, 2021Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Ownership & Operations

Who Operates This Facility

Owner / Operator

Front Porch Communities and Services, INC.

Administrator

DOUGLAS TUCKER

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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