Mission Park Healthcare Center
Strong Medicare quality ratings; families often praise immaculate and beautiful facility. Still worth an in-person visit.
based on 60 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize cleanliness, beautiful surroundings, and high-quality physical therapy. However, families must be extremely proactive in communicating with the administration, as recent reviews highlight significant lapses in discharge communication and responsiveness to specific dietary needs.
Google Reviews
Google Reviews
60 reviews on Google“Families can expect a highly clean and beautiful facility that many describe as feeling more like a hotel than a nursing center. While many reviewers praise the compassionate nursing and therapy teams, there are serious concerns regarding communication during discharge and inconsistent dietary accommodations for specific medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Immaculate and beautiful facility
- Compassionate and friendly nursing staff
- High-quality physical and occupational therapy
- Clean and pleasant atmosphere
Concerns
- Poor communication regarding patient discharge and transitions (mentioned by 2 reviewers)
- Inadequate dietary accommodations for specific diets (mentioned by 2 reviewers)
- Lack of responsiveness to simple resident requests (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1The facility looks absolutely immaculate; how do you ensure the rooms and common areas stay so clean and pleasant for the residents?
- 2We want to make sure we stay in the loop during transitions; what is your process for communicating with families regarding discharge planning and changes in care?
- 3How does the dietary team manage specific nutritional needs or special diets to ensure every resident's meal plan is followed accurately?
- 4What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 5How do the nursing and care staff prioritize responding to small, day-to-day requests from residents to ensure they feel heard?
- 6What kind of daily activities or social programs do you have in place to keep the residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“This is the Waldorf Astoria of "nursing homes". The staff is amazing. They have wonderful personalities and are THE hardest workers. This place is immaculate.”
“The facility is clean, safe, and well cared for, and the staff have have been incredibly friendly and welcoming. One small but meaningful gesture that really stood out was the hamburger BBQ they hosted outside in the garden”
“My father took 3 weeks with no communication and sent back to his assisted living facility with no discharge meeting with me. He was sent home with a terrible cough.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 10 deficiency reports, raising concerns about this facility's care quality. Recurring issues include care planning problems, safety hazards, and fire safety violations, with some fire safety and electrical issues persisting across multiple surveys from 2019 to 2024. While the facility reports correcting deficiencies when cited, the pattern of complaints suggests ongoing challenges with resident protection and care coordination that families should carefully evaluate.
Dec 11, 2024Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Sep 25, 2024Complaint2
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
May 14, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 18, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 2, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Dec 29, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Ownership & Operations
Who Operates This Facility
Mission Park Healthcare Center
for profit
Ownership & Management
Owners
Ahm Trust
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit missionparkhc.com
Medicare data downloads
Original nursing home datasets
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