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Assisted Living

The Villas at Saratoga Skilled Nursing & Asst Lvg

Families consistently rate this highly — reviewers highlight exceptionally caring and attentive nursing staff. Schedule a visit to confirm the fit.

20400 Saratoga Los Gatos Rd, Saratoga, CA 9507074 bedsLicensed & Active
Google rating
4.8/5

based on 33 Google reviews

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The Villas at Saratoga Skilled Nursing & Asst Lvg Assisted Living in Saratoga, CA — Street View
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What this means for your family

This facility is an excellent choice for families seeking a clean, high-end environment with standout nursing staff like Blanca and Eva. While most reviews are glowing, you should verify the current quality of the skilled nursing unit, as one previous reviewer reported significant issues with care standards there.

Google Reviews

Google Reviews

33 reviews on Google
Families considering The Villas at Saratoga can expect a highly praised, clean, and beautiful facility that many describe as feeling like a resort. Reviewers frequently highlight the exceptional kindness of specific staff members like Blanca and Eva, though one critical review warns of a severe lack of care in the skilled nursing wing.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0Activities7.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Exceptionally caring and attentive nursing staff
  • Beautiful, clean, and resort-like facility
  • Excellent rehabilitation and therapy services
  • Welcoming and family-oriented atmosphere

Concerns

  • Allegations of lack of care in skilled nursing

Rating Trends

Tap a year to see what changed

2344.02023(4)5.02024(1)4.82025(12)5.02026(20)

Distribution · 37 analyzed

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34
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11 reviews posted between Jan 27, 2026Jan 31, 2026 · 11 were 5-star

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1With such a beautiful, resort-like atmosphere here, what kind of daily social activities or outings do you organize to keep residents engaged?
  • 2We've heard wonderful things about the attentive nursing staff; how do the nurses and caregivers coordinate to ensure personalized care for each resident?
  • 3Since this facility offers both assisted living and skilled nursing, how do you ensure a seamless transition in care if a resident's medical needs increase?
  • 4What specific protocols are in place to handle medical emergencies or sudden changes in health during the overnight hours?
  • 5How does the team work together to maintain the high standards of cleanliness and care that people often mention when visiting?
  • 6How do you foster that welcoming, family-oriented atmosphere for both the residents and their visiting relatives?

Personalized based on this facility's data


Key Review Excerpts

The staff, I mean the staff is so smiley, welcomed me with open arms and you could just feel the family life enviroment they have created. To make it better? The grounds, the rooms, all of it is just breathtaking.

Prospective resident/visitor · 2026★★★★★

What stood out to us most was how consistent the care was day after day. The environment felt calm, the rooms and common areas were kept clean, and communication with staff was much better than we expected.

Long-term resident's family · 2026★★★★★

BEST SNF around the Bay Area! My mom has had to be admitted to a SNF 3 times due to her health. I have sent her here twice and could not be happier.

Long-term resident's family · 2025★★★★★
Source: 33 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

23total
2 Type A— immediate health risk
6 Type B— non-compliance
Clean record— no deficiencies found
Jan 9, 2026Other
Clean

The inspection was a Case Management visit conducted to respond to an Incident Report regarding a resident fall. A Type A deficiency was cited because the facility failed to ensure the resident received appropriate care and supervision during the toileting incident. Immediate corrective action is required to prevent recurrence of this safety risk.

Sep 18, 2025Inspection
Clean

The inspection identified three deficiencies, all classified as Type B non-compliance issues. These deficiencies relate to recordkeeping failures concerning centrally stored medications, missing staff health screening forms, and an outdated first aid certification for staff. All cited issues require corrective action by the specified due dates.

Apr 4, 2025Other
Clean

The inspection was a Case Management follow-up regarding a missing medication incident. A significant Type A deficiency was cited concerning the failure to secure centrally stored medications, which presented an immediate risk to resident safety. The facility must correct this deficiency by ensuring all medications are kept in a safe, locked location accessible only to authorized employees.

Jan 9, 2025Complaint
Clean

This report details an investigation into a complaint received on 01/08/2025 regarding staff inappropriately touching a resident. The CCLD found the allegation to be unfounded after reviewing the facility records and roster.

Sep 18, 2024Other
Clean

The unannounced Annual Continuation inspection was conducted on 09/18/2024. The LPA reviewed resident and staff files, noting several items requiring updates, such as Physician's Reports (LIC 602) and service plan updates (LIC 625). However, the report explicitly states that no deficiencies were cited during the visit based on California Code of Regulation (CCR) Title 22.

Sep 16, 2024Inspection
Clean

The facility underwent an unannounced required 1-year inspection. While the facility appeared sanitary and organized in several areas, two key deficiencies were noted during the review of resident records. Specifically, multiple resident needs and services plans and physician reports were found to be incomplete or outdated.

Aug 22, 2024Complaint
Clean

This report details an investigation into a complaint received on 08/13/2024. The investigation concluded that the allegation was unfounded, meaning the complaint was determined to be false or without reasonable basis. No deficiencies were cited per California Code of Regulations, Title 22.

May 2, 2024Complaint
Clean

This report details a complaint investigation conducted on 5/2/24 regarding staff ensuring the facility phone system is in working order. Based on interviews and observations, the department determined that the allegations were false, could not have happened, and/or are without a reasonable basis, resulting in an 'Unfounded' finding.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Strands LLC

Administrator

WILLIAMS, RYAN

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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