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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 35 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 22%
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 58% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 29 findings, above the CA average of 15.4. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Families considering The Villas at Saratoga can expect a highly praised, resort-like environment characterized by exceptionally kind and attentive nursing staff, specifically mentioning caregivers like Blanca and Eva. While the vast majority of reviews highlight a clean, beautiful, and professional facility, one critical review warns of a lack of care, though it stands in stark contrast to the overwhelming consensus of high-quality rehabilitation and long-term care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 80 analyzed
The owner relies heavily on a repetitive, templated response for almost all reviews. While they occasionally personalize the message by including the reviewer's name or mentioning specific staff members, the core of the response remains a copy-pasted script.
Personalized based on this facility's data
Key Review Excerpts
“The staff is amazing and are extremely caring! Love them all and love that they have their own transport. If that is ever unavailable they are contracted with others. They have never missed an appt for her or made her late.”
“A special thank you to Blanca, her kindness, patience, and respect truly meant everything to our family. She treated my loved one with genuine compassion and always took the time to help, explain things, and make sure”
“The facility is very clean the workers are super pleasant and very eager to help! When I needed assistance they were very prompt. I strongly recommend this place to anyone needing this type of a facility.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints triggering inspections, with recurring issues in accident prevention, medication management, and food service safety. The facility has faced deficiencies across all surveys from 2020-2024, including problems with safety supervision, pharmaceutical services, nutrition standards, and fire safety systems. While all violations show correction dates, the pattern of repeated issues in core care areas suggests ongoing operational challenges that warrant careful consideration during visits.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Federal Penalties
Fine
Nov 25, 2025
$32,292
Fine
Aug 22, 2024
$8,031
The Villas at Saratoga Skilled Nsg & Assisted Lvg
for profit
Kalesta Healthcare Group
19 facilities nationwide
Chain avg rating: 2.3/5 · Rank 6 of 13
Owners
Kalesta Healthcare Group, LLC
Owner · Organization
Clawson, Scott
Owner (parent company)
Williams, Ryan
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit villassaratoga.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 6 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.
The Villas at Saratoga Skilled Nursing & Asst Lvg
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