Village Place Healthcare and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 97 Google reviews

Watch Village Place Healthcare and Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (12 vs median 6.0)
- High RN turnover (52%)
Bottom 25% in FL · Below recommended RN staffing · Above average staffing · Worst in GOLD FL TRUST II chain · $291,005 in fines · Abuse citation
What this means for your family
While the facility is physically impressive and the admissions team is highly praised for their support, there is a concerning pattern of reports regarding neglect and slow response times. If you are considering this facility, we strongly recommend visiting during off-hours and asking specifically about their protocols for call-light response times and catheter/wound care management.
Google Reviews
Google Reviews
97 reviews on Google“Village Place Healthcare and Rehabilitation Center receives highly polarized feedback, with many families praising the admissions process and facility cleanliness while others report severe concerns regarding patient neglect. While many reviewers highlight specific staff members for their kindness and support, multiple reports of poor hygiene, slow response times, and medication errors suggest inconsistent care standards. Families should be aware of the significant disparity between the positive experiences of some and the critical safety allegations raised by others.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern, and well-maintained facility
- Highly responsive and helpful admissions team
- Compassionate and attentive nursing/CNA staff
- Effective physical and occupational therapy programs
Concerns
- Slow response times to call buttons and patient needs (mentioned by 4 reviewers)
- Poor quality, cold, or unappealing food service (mentioned by 4 reviewers)
- Inadequate hygiene, catheter care, and pressure sore management (mentioned by 3 reviewers)
- Staff communication issues and lack of follow-up after patient death (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 100 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that some families have expressed concerns about response times for call lights, could you explain your current process for monitoring and prioritizing patient needs throughout the day and night?
- 2I noticed the CMS health inspection rating is currently low; what specific steps is the leadership team taking to address those findings and improve the quality of care?
- 3With medication management being a critical area, what protocols do you have in place to ensure accuracy and timely administration for residents?
- 4Some families have mentioned inconsistencies with the dining experience; could you walk me through how you gather resident feedback on food quality and how you incorporate those preferences into the menu?
- 5I see that you are active in responding to online feedback; how does that open line of communication help you improve the daily care experience for residents?
- 6Regarding clinical care, what is your protocol for monitoring skin integrity and catheter hygiene to ensure residents remain comfortable and healthy?
Personalized based on this facility's data
Key Review Excerpts
“The admission process was smooth and the care was wonderful. I didn’t worry when my mom was there under their care. Communication was effective and prompt!”
“My father was there over a month. He said he the staff would take over an hour to get to him causing him to defecate on himself multiple times. He had a Foley catheter and the catheter was never changed out.”
“I’ve been to other rehabs and this is the first place that listens to you. They know what your goals are and they want you to succeed. Their therapy team both OT and Physical therapist are amazing.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of deficiencies, including recent serious complaints from families about resident abuse and neglect in June 2025. The most recurring problems involve resident rights violations, quality of care issues, and safety concerns. While all deficiencies show correction dates, the facility has faced 8 complaint-triggered investigations, suggesting ongoing family concerns about treatment quality and staff competency that warrant careful consideration before placement.
Jun 11, 2025Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jun 20, 2024Routine9
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Jun 20, 2024Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jun 16, 2022Routine7
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Jan 7, 2021Routine7
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Federal Penalties
Fine
Jun 11, 2025
$291,005
Ownership & Operations
Who Operates This Facility
Village Place Healthcare and Rehabilitation Center
for profit
Chain Affiliation
Gold FL Trust II
36 facilities nationwide
Chain avg rating: 3.1/5 · Rank 46 of 46 (Worst)
Ownership & Management
Owners
Village Snf Holdco LLC
Owner · Organization
FL Master Opco Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
97 reviews from families & visitors
Official Website
Visit villageplacehrc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Grand Villa of Port Charlotte
< 1 miAssisted Living · Port Charlotte, FL
Harbour Health Center
2.1 miNursing Home · Port Charlotte, FL
Charlotte Bay Rehab and Care Center
2.1 miNursing Home · Port Charlotte, FL
Solaris Healthcare Charlotte Harbor
2.3 miNursing Home · Port Charlotte, FL
Douglas Jacobson State Veterans Nursing Home
2.4 miNursing Home · Port Charlotte, FL
Port Charlotte Rehabilitation Center
2.9 miNursing Home · Port Charlotte, FL