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Assisted Living

Village on the Park Plano

Families consistently rate this highly — reviewers highlight beautiful, modern, and well-maintained facilities. Schedule a visit to confirm the fit.

‎3670 Mapleshade Lane, Plano, TX 75075112 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.5/5

based on 125 Google reviews

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Village on the Park Plano Assisted Living in Plano, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice if you prioritize a beautiful, modern environment and a highly professional administrative team. However, because there have been recent reports of staff turnover and declining food quality, you should specifically ask about the current stability of the nursing staff and request to see a recent menu during your tour.

Google Reviews

Google Reviews

125 reviews on Google
Village on the Park Plano is widely praised for its beautiful, modern, and clean facilities that many families describe as feeling like a high-end hotel or spa. While recent reviews highlight a wonderful, compassionate leadership team and attentive staff, some long-term families have raised serious concerns regarding high staff turnover and inconsistent food quality following recent management changes.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean9.0ActivitiesN/AMeds2.0MemoryN/AComms7.0Value6.0

Strengths

  • Beautiful, modern, and well-maintained facilities
  • Warm and compassionate administrative leadership
  • Clean and inviting atmosphere
  • Friendly and accommodating care staff

Concerns

  • High staff turnover in management and caregiving roles (mentioned by 4 reviewers)
  • Declining food quality and meal preparation issues (mentioned by 3 reviewers)
  • Inconsistent medication management and care errors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(5)'19(4)'21(2)'23(28)'25(69)'26(14)

Distribution · 163 analyzed

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4
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17
10 reviews posted between Aug 6, 2025Aug 9, 2025 · 10 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1The facility looks incredibly modern and well-maintained; what are some of the favorite common areas where residents like to gather?
  • 2We've heard wonderful things about the warmth and compassion of your leadership team; how would you describe the culture of the administration here?
  • 3Could you walk us through the specific protocols your team uses to ensure medication is administered accurately and on schedule every day?
  • 4How does the dining team approach menu planning and meal preparation to ensure consistent quality for all residents?
  • 5What is your process for managing care transitions or medical emergencies during the overnight hours?
  • 6What kind of daily activities or social outings are currently available to help residents stay engaged with the community?

Personalized based on this facility's data


Key Review Excerpts

The community is bright, clean, and tastefully decorated. It really did not feel like a Senior Living community more like a Spa.

Visitor/Touring family member · 2024★★★★★

The caregivers are all very nice and very patient, even when the patients are grumpy. The nursing staff and the patient care staff (Meka) are absolutely wonderful.

Long-term resident's family · 2025★★★★★

They gave my grandma the wrong medicine and she almost died!!! DO NOT TAKE YOUR LOVED HERE!!!!

Family member · 2023☆☆☆☆
Source: 125 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
9deficiencies

Key Findings

Village on the Park Plano has had several inspections resulting in violations related to health codes and life safety standards. Recent issues included failures in employee background registry checks and food safety protocols, while older inspections noted concerns regarding fire safety, such as emergency generator maintenance and fire extinguisher mounting.

Jul 27, 2022Routine

Health Code (4 violations)

Health CodeCorrected Aug 12, 2022

The facility failed to ensure effective hair restraints were worn to prevent food contamination.

Health CodeCorrected Aug 12, 2022

The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.

Health CodeCorrected Aug 12, 2022

The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.

Health CodeCorrected Aug 12, 2022

The facility failed to search the NAR and EMR annually.

Oct 19, 2021Routine

Life Safety Code (5 violations)

Life Safety CodeCorrected Nov 4, 2021

The facility failed to ensure openings between floors were protected to prevent the spread of fire and smoke from one floor to another.

Life Safety CodeCorrected Nov 5, 2021

The facility failed to ensure portable fire extinguishers were mounted on hangers or brackets supplied with the fire extinguisher or mounted in a fire extinguisher cabinet, were protected from impact or dislodgement, and were mounted at the appropriate height based on the weight of the extinguisher.

Life Safety CodeCorrected Oct 20, 2021

The facility failed to correct a site or building condition that was a fire, health, or physical hazard.

Life Safety CodeCorrected Nov 5, 2021

The facility failed to provide smoke compartmentation where required.

Life Safety CodeCorrected Oct 19, 2021

The facility failed to test and maintain an emergency generator that provides power to emergency lighting.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Abr 3670 Mapleshade Lessee, LLC

Organization Type

for profit

Management Company

THE ASPENWOOD COMPANY, LLC

Administrator

MARGARET MACK

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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