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Public Google reviewers rate this highly and often mention beautiful, modern, and well-maintained facilities. Schedule a visit to confirm the fit.
based on 129 Google reviews
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Public Google reviewers rate Village on the Park Plano highly. Reviewers highlight: beautiful, modern, and well-maintained facilities, warm and compassionate administrative leadership. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Village on the Park Plano is widely praised for its beautiful, modern, and clean facilities that many families describe as feeling like a high-end hotel or spa. While recent reviews highlight a wonderful, compassionate leadership team and attentive staff, some long-term families have raised serious concerns regarding high staff turnover and inconsistent food quality following recent management changes.
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Key Review Excerpts
“The community is bright, clean, and tastefully decorated. It really did not feel like a Senior Living community more like a Spa.”
“The caregivers are all very nice and very patient, even when the patients are grumpy. The nursing staff and the patient care staff (Meka) are absolutely wonderful.”
“They gave my grandma the wrong medicine and she almost died!!! DO NOT TAKE YOUR LOVED HERE!!!!”
Source: Texas Health & Human Services Commission
Key Findings
Village on the Park Plano has had several inspections resulting in violations related to health codes and life safety standards. Recent issues included failures in employee background registry checks and food safety protocols, while older inspections noted concerns regarding fire safety, such as emergency generator maintenance and fire extinguisher mounting.
Health Code (4 violations)
The facility failed to search the NAR and EMR annually.
The facility failed to ensure effective hair restraints were worn to prevent food contamination.
The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
Life Safety Code (5 violations)
The facility failed to ensure portable fire extinguishers were mounted on hangers or brackets supplied with the fire extinguisher or mounted in a fire extinguisher cabinet, were protected from impact or dislodgement, and were mounted at the appropriate height based on the weight of the extinguisher.
The facility failed to correct a site or building condition that was a fire, health, or physical hazard.
The facility failed to provide smoke compartmentation where required.
The facility failed to test and maintain an emergency generator that provides power to emergency lighting.
The facility failed to ensure openings between floors were protected to prevent the spread of fire and smoke from one floor to another.
Abr 3670 Mapleshade Lessee, LLC
for profit
THE ASPENWOOD COMPANY, LLC
MARGARET MACK
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Google Reviews
129 reviews from families & visitors
Official Website
Visit villageontheparkplano.com
TX HHSC — View Official Record
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