The Familys Choice
Families consistently rate this highly — reviewers highlight extensive social activities and clubs. Schedule a visit to confirm the fit.
based on 59 Google reviews
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What this means for your family
Highland Springs offers an unparalleled level of amenities and social engagement, making it ideal for active seniors. However, families should perform rigorous due diligence regarding the 'buy-in' financial contract and specifically ask about the protocols for security personnel interactions.
Google Reviews
Google Reviews
59 reviews on GoogleHighland Springs is widely praised by long-term residents for its vibrant social atmosphere, extensive amenities, and high-quality dining options. While many families highlight the exceptional care and friendliness of the staff, some recent concerns have been raised regarding security personnel conduct and the complexity of the 'buy-in' financial structure.
Quality Themes
Tap a score for detailsStrengths
- Extensive social activities and clubs
- High-quality on-site dining and restaurants
- Beautifully maintained grounds and amenities
- Friendly and attentive staff members
Concerns
- Unprofessional conduct by security personnel (mentioned by 2 reviewers)
- Complex 'buy-in' entry fee and refund processes (mentioned by 2 reviewers)
- Inconsistent facility upkeep and cleanliness in common areas
Rating Trends
Tap a year to see what changed
Distribution · 61 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific details from the text, such as the 'carefree lifestyle' or 'beautiful grounds.' They consistently use warm, welcoming language to reinforce a sense of community.
Questions for Your Tour
- 1With such a small community of only 8 residents, how do you ensure everyone stays connected through the various social clubs and activities you offer?
- 2We've heard wonderful things about the dining experience here; could you tell us more about the menu variety and how meals are prepared?
- 3How does the staff approach communication with families to ensure we are always kept in the loop regarding our loved one's well-being?
- 4Could you walk us through the process of the initial entry fees and how the refund policy works for residents?
- 5What specific protocols are in place for managing medical emergencies or sudden health changes during the night?
- 6How does the team manage the daily upkeep and cleaning of the common areas to ensure the grounds stay as beautiful as they appear?
Personalized based on this facility's data
Key Review Excerpts
“After my mom's knee surgery, she went to Highland Springs for rehab and LOVED IT. I am positive the care she received there ensured the success of her recovery.”
“Moving to HS has turned out to be one of the best decisions I ever made. I still can’t believe how smoothly and quickly the move went”
“The many floor plans from which to choose, the six different dining venues, and the highly rated onsite medical staff are a few of the items that made the transition from our house to our new home much easier.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for The Familys Choice was conducted on April 13, 2021. While there are no current enforcement actions on record, previous inspections in November 2019 identified deficiencies regarding emergency planning and lighting compliance standards.
Nov 5, 2019Routine
Health Code (1 violations) | Life Safety Code (1 violations)
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
Ownership & Operations
Who Operates This Facility
Zjm Enterprises Incorporated
for profit
JOY U MMBIFWA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit ericksonliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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