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Village Green Alzheimer's Care Home

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

3149 Medical Center Dr., Mckinney, TX 7506923 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 47 Google reviews

5
4
3
2
1
Village Green Alzheimer's Care Home Assisted Living in Mckinney, TX — Street View
Street View

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What this means for your family

This facility offers exceptional, heart-centered care from highly praised leaders like Amber and Charity, which can significantly improve a resident's quality of life. However, families should perform a physical inspection of the building to verify the current state of maintenance, as there are recent, serious reports of mold and structural neglect.

Google Reviews

Google Reviews

47 reviews on Google

Families considering Village Green can expect a highly compassionate environment, with many reviewers praising the leadership of Amber Porter and Charity for their personalized, heart-centered approach to memory care. However, there are serious allegations regarding facility maintenance, including reports of mold and structural issues, as well as concerns regarding the management of aggressive residents and staffing responsibilities.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean4.0Activities5.0MedsN/AMemory9.0Comms8.0Value3.0

Strengths

  • Compassionate and attentive nursing staff
  • Strong, empathetic leadership (Amber Porter and Charity)
  • Warm, home-like community atmosphere
  • High level of personalized resident care

Concerns

  • Facility maintenance and cleanliness issues (mold, wall damage, lighting) (mentioned by 2 reviewers)
  • Staffing responsibilities overlapping with caregiving (aids performing cleaning/cooking) (mentioned by 2 reviewers)
  • Safety concerns regarding aggressive residents

Rating Trends

Tap a year to see what changed

2345.02022(13)5.02023(4)5.02024(10)1.02025(2)4.32026(25)

Distribution · 54 analyzed

5
47
4
0
3
0
2
3
1
4
14 reviews posted between Jan 25, 2026Jan 30, 2026 · 12 were 5-star

How They Respond to Reviews

70%response rate
Good

The owner provides highly personalized, warm, and enthusiastic responses to 5-star reviews, often naming specific staff members. However, they adopt a highly defensive and legalistic tone when responding to 1-star reviews, focusing on regulatory compliance and denying allegations.

Questions for Your Tour

  • 1It's wonderful to see how much Amber and Charity are involved with the community; how does their leadership style shape the daily culture for the residents?
  • 2Since this is a smaller, home-like setting, how do you ensure that the staff can balance their caregiving duties with the upkeep and cleanliness of the facility?
  • 3What specific protocols are in place to manage resident behavior and ensure a safe, calm environment for everyone in the memory care wing?
  • 4How do you handle medical emergencies or changes in health needs during the overnight hours?
  • 5Could you tell us more about the daily activities and how they are personalized to each resident's unique interests?
  • 6What steps are being taken to address any recent facility maintenance or repairs to ensure the home stays in top condition?

Personalized based on this facility's data


Key Review Excerpts

I have watched my dad go from not able to hold his cup feed himself to drinking and feeding himself and even stand and take steps to get in his bed from a chair .

Family member of a resident · 2024★★★★★

The staff quickly felt like family. My father passed away in July from Alzheimer’s disease. The care was very personal and professional for my dad and very supportive for my mom and the rest of our family.

Long-term resident's family · 2022★★★★★

My dad has been the happiest here, and so have I. The staff is trustworthy and like family. They tailor the care to fit the need of the individual, and the abundance of communication is such a relief.

Long-term resident's family · 2023★★★★★
Source: 47 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
4deficiencies

Key Findings

The most recent inspection on June 22, 2023, identified four violations related to health codes and life safety standards, including issues with fire alarms, emergency lighting, and employee background checks. All identified deficiencies were documented as corrected shortly after the inspection dates.

Jun 22, 2023Routine

Health Code (1 violations) | Life Safety Code (3 violations)

Life Safety CodeCorrected Jun 2, 2023

The facility failed to provide proper locking devices

Life Safety CodeCorrected Jun 20, 2023

The facility failed to provide required emergency lighting.

Health CodeCorrected Jun 23, 2023

The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.

Life Safety CodeCorrected May 27, 2023

The facility failed to provide a manual fire alarm system that met the referenced codes and standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Village Green LLC

Organization Type

for profit

Administrator

KIMILEE SALMON

Source: State licensing data

Contact

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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