The Ivy of Mckinney
Families consistently rate this highly — reviewers highlight warm and compassionate care staff. Schedule a visit to confirm the fit.
based on 43 Google reviews
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What this means for your family
The Ivy of McKinney offers a wonderful, high-engagement environment with excellent dining and a very caring staff. However, if your loved one requires strict medication adherence, you should specifically ask how the facility manages medication audits and prevents the errors reported by previous families.
Google Reviews
Google Reviews
43 reviews on GoogleThe Ivy of McKinney is highly regarded by many long-term residents and their families for its warm, home-like atmosphere and attentive, caring staff. While many praise the excellent food and active social calendar, some past reviewers have raised serious concerns regarding medication errors and staff accountability.
Quality Themes
Tap a score for detailsStrengths
- Warm and compassionate care staff
- Engaging social activities and events
- High-quality dining and food variety
- Spacious apartments with modern amenities
Concerns
- Medication administration errors (mentioned by 2 reviewers)
- Lack of staff accountability/communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 115 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the social atmosphere here; could you tell us more about the specific types of engaging activities and events planned for residents each week?
- 2The dining options seem to be a highlight for many families; how often does the menu change, and how much variety is there for different dietary needs?
- 3Could you walk us through your specific protocols for medication administration and how you ensure accuracy and double-checks are in place?
- 4How does the care team communicate important updates or changes in a resident's well-being to their family members?
- 5In the event of a medical emergency during the night, what is the immediate process for care and how is the family notified?
- 6We love the look of the modern apartments; how much flexibility is there for a resident to personalize their space to make it feel like home?
Personalized based on this facility's data
Key Review Excerpts
“The Ivy of McKinney is far and away the best best place. Their service & staff is second to none.”
“The staff at Ivy of McKinney are so great and happy to help their residents as quickly as possible and as much as possible.”
“The med techs update me on my dad’s health and keep me informed with any changes to his medications.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The Ivy of McKinney has had recent inspections identifying issues related to medication security, kitchen ventilation safety, and emergency preparedness planning. While several violations were noted in 2022, the facility has since documented corrections for these safety and administrative standards.
Aug 31, 2022Routine
Life Safety Code (3 violations)
The facility failed to protect commercial cooking equipment according to the standard for ventilation control and fire protection of commercial cooking operations.
The facility failed to develop and maintain a written emergency preparedness and response plan based on its risk assessment under subsection (b) of this section and that is adequate to protect facility residents and staff in a disaster or emergency.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
Nov 30, 2021Routine
Health Code (1 violations)
The facility failed to provide a locked area for all medications.
Ownership & Operations
Who Operates This Facility
3392 Medical Center Drive, Lp
for profit
SURPASS SENIOR LIVING, LLC
PAULA HICKS
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit ivyofmckinney.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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