Village Green Senior Living of Federal Way
Families consistently rate this highly — reviewers highlight beautiful, well-maintained wooded grounds. Schedule a visit to confirm the fit.
based on 23 Google reviews

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What this means for your family
Village Green is highly regarded for its beautiful campus and high-quality staff, making it a comfortable home for many seniors. However, families should be aware that the facility may be slow to assist with non-medical infrastructure issues like internet or cable, so you may want to clarify their maintenance support policies during your tour.
Google Reviews
Google Reviews
23 reviews on Google“Village Green Senior Living is consistently praised for its beautiful, park-like grounds, spacious apartment layouts, and a warm, non-institutional atmosphere. Families and visitors frequently highlight the friendly staff and active community life, though one recent review noted frustration regarding the facility's lack of assistance with technical infrastructure issues like cable and internet.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained wooded grounds
- Spacious and private apartment layouts
- Warm, inviting, and non-sterile environment
- Friendly and attentive staff
Concerns
- Lack of support for technical/utility issues (cable/internet) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the beautiful wooded grounds here, what opportunities are there for residents to safely enjoy the outdoor spaces on a daily basis?
- 2I noticed the apartment layouts are quite spacious; how do you help residents personalize their new space to make it feel like home?
- 3Since staying connected is important to our family, what is the process for getting technical support if a resident experiences issues with their cable or internet service?
- 4It is great to see the team is active in responding to feedback online; how do you typically involve families in the ongoing care and community life of their loved ones?
- 5With 136 residents, how does the staff ensure that the warm, inviting atmosphere remains consistent as residents transition into the community?
- 6What is your protocol for handling medical emergencies or urgent health needs during the overnight hours to ensure residents feel secure?
Personalized based on this facility's data
Key Review Excerpts
“I was amazed at the excellent care he received, no matter where he was in the building they found him to give him his pills on time. The food was excellent the menu offered an excellent selection.”
“Her apartment is a real apartment! She has her own laundry room in her apartment, 2 bathrooms and a full kitchen. They have a really nice fitness room with real equipment a library and a coffee bar.”
“My mother lives at Village Green and loves it! Her apartment is spacious, private, and fits her very well. The care staff and office staff are wonderful to her and very kind.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jun 24, 2026Dispute
This document represents the results of an Informal Dispute Resolution (IDR) process regarding a Statement of Deficiency dated 05/07/2026.
This deficiency was reviewed during the Informal Dispute Resolution (IDR) and has been DELETED.
May 27, 2026Dispute
This is a Traditional IDR Scheduling Letter regarding a Statement of Deficiencies dated May 7, 2026. The virtual meeting is scheduled for June 9, 2026.
May 7, 2026Inspection
Includes information regarding complaint number 221497.
Facility failed to ensure 2 of 7 residents (Resident 3 and 6) or their representatives signed their annual Care Plan.
Facility failed to ensure 4 of 6 staff members (Staff A, B, C, and D) were screened for TB within three days of employment using an approved method.
Facility failed to ensure 1 of 4 staff members (Staff C) completed required specialty training.
Facility failed to ensure 1 of 4 staff members (Staff C) completed required specialty training for Mental Health and Dementia.
Facility failed to complete a valid Washington State Name and Date of Birth Background Check for 2 of 6 staff members (Staff E and F) every two years.
Aug 21, 2025Fire22Report
There is a second document showing a follow-up inspection on 2026-02-09 where all previous violations were corrected and the status was updated to Approved.; The inspection indicates a status of Disapproved. Next inspection scheduled on or after 10/30/2025.
Facility needs to post evacuation routes in the main kitchen.
Multi plug power taps in room H106 need UL listing verification.
Cook top in Fireside main dining room lacks automatic fire extinguishing system.
Multiple fire doors failed to latch during testing or were propped open.
Kitchen fire extinguisher not securely anchored.
No exit sign in main kitchen.
Room H215 has an electrical outlet with no cover plate; exposed wiring found in back alley storage room.
Extension cords used as permanent wiring in Room 110, Salon, Kitchen (fridge and appliance), and basement freezer.
Penetrations in fire-resistance-rated construction found in Back alley room and Elevator room #1.
No documentation for four-year fire/smoke damper inspection.
Egress path in Garden Dining room blocked by furniture.
The facility failed to provide documentation for required fire drills for Q1 Night shift and Q2 Day, Swing, and Night shifts.
Inadequate working space at electrical panels in G103 and Dry storage.
Kitchen refrigerator plugged into an extension cord which was also plugged into a power tap.
No documentation for Fire Door Annual Inspection.
Missing documentation for sprinkler inspections; missing escutcheon ring and grease accumulation in kitchen.
No battery-powered emergency lighting in main electrical room.
Kitchen fridge, kitchen appliance, and basement storage freezer are connected to extension cords or power taps.
Portable space heater in Health Service Director's office plugged into a relocatable power tap.
Facility needs to determine if main kitchen doors require fire-rated labels/replacement.
Inconsistent monthly inspection records; extinguisher in elevator room overcharged, crib extinguisher undercharged.
Excessive force required for Hearth side exit and Hallway double doors.
Jan 27, 2025Inspection
Letter confirms that follow-up inspection on 01/27/2025 found no deficiencies and that previously cited deficiencies were corrected.; The document package includes a cover letter from the Department of Social and Health Services, the Statement of Deficiencies, and notification of consultation regarding food sanitation.
Facility failed to ensure a resident using oxygen received it according to safe guidelines and physician orders. The resident was unable to operate the oxygen concentrator independently, and staff were unaware of this, providing insufficient assistance with flow rates and equipment operation.
Facility failed to ensure 3 of 39 food service staff maintained a valid Food Worker Card.
Sep 12, 2024Fire
Facility status is Disapproved based on re-inspection on 09/12/2024.; Approval Status: Disapproved. Next inspection scheduled on or after 08/01/2024.
Elevator door (1st floor) and sitting area door (across from nurses station) failed to close/latch properly.
Facility unable to provide monthly inspection documentation for fire extinguishers in the basement employee break room and emergency panel room.
Fire alarm system is currently in trouble status.
Sprinkler in the housekeeping closet by the kitchen is missing an escutcheon ring.
Facility unable to provide documentation for annual generator servicing and verification of system deficiencies.
The fire alarm breaker lock out device needs to be re-added to the fire alarm breaker.
Unsecured oxygen cylinder located in resident room H103.
Facility unable to provide documentation for twelve planned and unannounced fire drills in the previous 12 months.
Mar 27, 2023Inspection
A follow-up inspection on 2023-06-07 (detailed in the cover letter) confirmed that the deficiencies for WAC 388-78A-2320-1-a, 388-78A-2320-1-b, 388-78A-2320-1, 388-78A-2320-2-b, 388-78A-2320-3-a, and 388-78A-2320-3-c were corrected.
Facility failed to ensure 10 residents received medication assistance from staff who were properly delegated and monitored. Missing written consents, lack of required weekly supervision for insulin, and failure to document required nurse delegation training and specific task instructions.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit villagegreenretirement.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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