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Nursing HomeMedicaid

Vibra Hospital of Northern California D/p Snf

Strong Medicare quality ratings; families often praise exceptional wound care and specialized medical teams. Still worth an in-person visit.

2801 Eureka Way, Manzanita · Redding, CA 9600132 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 158 Google reviews

5
4
3
2
1
Vibra Hospital of Northern California D/p Snf Nursing Home in Redding, CA — Street View
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What this means for your family

This facility is an excellent choice for specialized wound care and intensive physical rehabilitation, often providing life-changing results. However, families must remain active advocates for their loved ones, specifically monitoring call light response times and ensuring medication accuracy, as these are the facility's most documented weaknesses.

Google Reviews

Google Reviews

158 reviews on Google
Families considering Vibra Hospital of Northern California will find a facility highly praised for its compassionate wound care team, skilled physical therapy, and a dedicated concierge service that eases the transition for patients. However, there are significant, recurring reports of serious concerns regarding nursing response times, medication errors, and inconsistent communication from the administration.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean4.0Activities7.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Exceptional wound care and specialized medical teams
  • Compassionate and attentive physical/occupational therapy
  • Helpful and friendly concierge service
  • High-quality, nutritious food and dining options

Concerns

  • Slow nursing response times and neglected call lights (mentioned by 5 reviewers)
  • Inadequate communication from administration and doctors (mentioned by 4 reviewers)
  • Staffing shortages and overworked personnel (mentioned by 3 reviewers)
  • Issues with medication management and accuracy (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(10)'19(10)'21(20)'23(22)'25(12)'26(23)

Distribution · 159 analyzed

5
110
4
10
3
1
2
5
1
33

How They Respond to Reviews

95%response rate
Good

The owner uses a mix of templated phrases for positive reviews and a more personalized, proactive approach for negative reviews. While many 5-star responses rely on repetitive scripts, negative reviews are met with direct apologies and specific invitations to call the CMO/CEO to resolve issues.

Questions for Your Tour

  • 1We've heard wonderful things about the wound care expertise and the specialized medical teams here; could you tell us more about how that specialized care is integrated into daily routines?
  • 2Since the facility is so close-knit with 32 residents, how do you ensure that call lights are answered promptly and that nursing staff can stay on top of every resident's needs?
  • 3What specific protocols do you have in place to ensure medication management is always accurate and that there is clear communication between doctors and the family?
  • 4We noticed the concierge service is highly regarded; how does that service help families stay connected and informed about their loved one's progress?
  • 5Could you describe what a typical day looks like regarding dining and social activities, especially since we've heard the food quality is a real highlight here?
  • 6In the event of a medical emergency after hours, what is the process for notifying the family and ensuring immediate care is provided?

Personalized based on this facility's data


Key Review Excerpts

The wound team at vibra was the best trained wound team I have dealt with.

Rehab patient · 2021★★★★★

Lisa the concierge... made me feel so much at home that my time spent here was very pleasant.

Long-term resident's family · 2023☆☆☆☆

I was at Vibra for 2 weeks and absolutely everyone that I met was amazing. The case manager went above and beyond to help me.

Rehab patient · 2024★★★★★
Source: 158 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
5/ 5
Better Than Avg

1

measures

Worse Than Avg

1

measures

Mixed Results

1

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.8%
Mixed vs Avgs
Here
96.8%
US
79.7%
CA
93.2%
Shasta
97.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.7%
Better than Avg
Here
95.7%
US
81.8%
CA
94.2%
Shasta
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.3%
Worse than Avg
Here
2.3%
US
1.6%
CA
1.5%
Shasta
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (15.4)
6 complaint-triggered

Families have filed multiple complaint reports triggering investigations, with deficiencies found in resident rights, nursing staffing, and abuse prevention responses. The facility shows persistent problems across nutrition services, safety systems, and infection control spanning three years from 2023-2025. While all deficiencies have correction dates, the recurring issues in critical care areas suggest ongoing operational challenges families should carefully consider.

May 23, 2025Routine
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0628Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Feb 5, 2025Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jan 14, 2025Complaint
1
0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Mar 7, 2024Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0801Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Mar 7, 2024Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

May 10, 2023Complaint
3
0551Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Vibra Hospital of Northern California D/p Snf

Organization Type

for profit

Chain Affiliation

Chain Name

Vibra Healthcare

Chain Size

3 facilities nationwide

Chain avg rating: 3.3/5 · Rank 1 of 3 (Best)

Ownership & Management

Owners

Hollinger Holding Company LLC

Owner (parent company) · Organization

Vibra Healthcare, LLC

Owner (parent company) · Organization

Carr, Francis

Owner (parent company)

Diebold, James

Owner (parent company)

Hollinger, Brad

Owner (parent company)

Key personnel

Credit Suisse Ag5% or Greater Security InterestMidcap Funding IV Trust5% or Greater Security InterestVibra Re Redding LLC5% or Greater Security InterestCeniza-Saelee, ShebaW-2 Managing EmployeeDefillipo, EmilyW-2 Managing Employee
Source: Medicare provider data

Contact

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References & Resources

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